Pros: The beautiful rooms are suites with a kitchen, living area, bathroom and separate bedroom. The views of the water are stunning. The rooms are well appointed, clean and well decorated. The bathroom is marble with a towel heater. Buffet breakfast was the best we had on our 2 week Italy trip. You can enjoy eating over looking the lagoon and St. Marcos Square. Beds were comfortable, including the upscale firm sofa couches. (The sofa couches were better than some beds in the US.) Be careful if you open the sofa couch and you only check in as two guests. They will charge you.
Cons: Upon arrival the front desk clerk messed up my reservation and gave my reserved balcony lagoon view room to a couple that checked in 2 hours before me. I requested this room 7 months prior to arrival. If the clerk had remembered and reviewed his emails to me, he would have remembered and given me the balcony room. (The other couple did not request it. There is only one balcony lagoon view room in the hotel.) Aside from that, he apologized and offered me the garden lagoon room instead. I was disappointed, but had no choice. The garden room was beautiful too. Carlo never apologized, but it all worked out ok.
The area is perfect to walk to the local market and buy groceries to stock your room. It is less crowded than in Venice and the rooms are substantially less expensive.
Overall, everything was perfect at Villa Laguna. I did not give it 5 stars because the mistake in the room. Note: There is a suite on the 2nd floor that can accommodate a family of 5. It has a bedroom, huge living room, big patio, kitchen and bathroom. If you want to save money as a family, book that room, instead of 2 rooms. We made that mistake because we didn't know. Our 2 girls had a huge suite that slept 5 and we had a suite that slept 2. We booked on Booking.com and could not change.
There is a suite on the 2nd floor that can accommodate a family of 5. It has a bedroom, huge living...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC