This is our second stay at this hotel…we came back because of the amazing first stay, and it was just as great the second time around! First, the customer service is incredible. Every hotel employee has been friendly, warm, welcoming and engaging. They are extremely accommodating. The rooms are very nice, beds super comfy, amenities and spaciousness are great (we stayed in a suite room). The best part of the hotel space though is the lobby and dining area, which are very inviting and comfortable. You can sit by the fireplace and play scrabble, or sit in the breakfast area and watch the news, or even better, enjoy the fire pit outside while looking at the gorgeous mountains. They have milk and cookies every evening ready for us as you return from a days sightseeing and a very assorted breakfast buffet in the morning. I love the outside appearance of this hotel as well with the waterfall and fire bowls, and very rustic look. Coffee available all the time, free local newspapers, free wifi and HBO are a few perks. Lastly, who can forget Dodger! The hotel mascot, an amazing canine who follows you around (if you give him some lovin!) and hangs out by the front desk greeting the guests. Sometimes he just lays by the fireplace, I mean, who wouldn't if they were a dog! This HI Express is close to everything, right off the main freeway, and within walking distance to coffee, movies, dining and shopping. It is our only choice when staying in Coeur d Alene!
Room Tip: The entire hotel seems to be free of noise and comfortably quiet. They do offer great rates on upgra...
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