Through an error, I made a reservation at this hotel. Even though it was not my fault, I was charged the full amount (over $100) for 1 night at this hotel, which I didn't even get the opportunity to use. Although I made the mistake, the management was thoroughly unwilling to help reduce the fee. If you make a reservation at this hotel, they will charge you whether or not you go.

We were surprised at the size of the room we got - after developing gymnastic skills leaping around numerous tiny rooms for the rest of the trip this was a welcome surprise. There was a three seater lounge and two single chairs with a coffee table in front of the tv, and a desk and chair also. Heaps of room! Hotel was on a busy main road about a 10 minute drive from downtown, however the traffic calmed down after peak hour and did not really bother us. The indoor pool was pleasant but unheated and far too cold to swim in. Breakfast was a basic affair poolside. Haven't any of these places heard of fresh fruit?? Free internet access was gratefully appreciated, a rarity in any hotel. Staff were helpful and friendly, parking was on site and no problem. For $117 AUD this was good value, and surpassed many more expensive hotels we stayed in.

My husband and I stayed at this hotel for over two weeks due to space limitations at our relative's home and thoroughly enjoyed ourselves. The staff was very friendly and accommodating--going out of their way to make sure we were comfortable. We requested a microwave and refrigerator and it was there waiting for us upon our arrival. We were pleasantly surprised at the size of the room--more than generous! The hotel had just undergone interior rennovations which are very tasteful and pleasing to the eye. It is not a big, splashy hotel but rather an intimate and a comfortable one. Shopping and restaurants are a max five-minute drive away. Don't pass this one by!!

My wife & I stayed here for 5 days, and I am pleasantly surprised. The outside of the hotel is a bit out of date, but everything through the front door is excellent. The staff is very friendly & helpful and the interior is very cozy and quiet. There is a nice pool in the atrium for morning laps - not terribly long but you can get good exercise. If you really want to swim laps or work out, hotel guests can use a great health club just over a mile away. Complimentary breakfast is served every morning in the atrium. High speed internet access is free in the rooms, and I'm able to access my office, much to my wife's chagrin. The hotel is sort of between downtown and the airport, so I would stay here on business next time I'm in town.

Nice job!