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Comfort Suites – reviews, photos

2.5 of 5
340 Parkway 575, Woodstock, GA 30188
Hotel amenities
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Ranked #3 of 5 hotels in Woodstock
4.0 of 5 stars 8 Reviews
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8 reviews from our community

    Trip type
Traveller rating
    3
    2
    1
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Date Rating
Melbourne
Senior Contributor
29 reviews 29 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“The best stay in years.”
5 of 5 stars Reviewed 11 February 2012 via mobile

We stayed 3 days in a suite here. There was absolutely nothing I could find fault in. The bed was comfortable. Refrigerator & microwave, although the breakfast was more than adequate. The staff was very friendly. It was one of the cleanest I have seen in a very long time. Even the parking was easily accessible. A very convenient location to 575 and 75. I would not hesitate for a moment to return.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roy Patel, Guest Relations Manager at Comfort Suites, responded to this review
16 February 2012
Thank you for this very pleasing review. We are very glad that you liked our services during your stay. Yes, we always boast that we are located in a very good location and this is basically one of the reasons why guests prefer to stay at our hotel. Rest assured that we will always deliver the best services our guests can have. We do look forward to seeing you again in the future.
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San Luis Obispo, California
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“would stay there again”
4 of 5 stars Reviewed 5 December 2011
1
person found this review helpful

Very comfy and clean. Internet could have been a bit better for a large city.
All in all we were pleased with our two night stay. In our future travels we will try Comfort Suites again....

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roy Patel, Guest Relations Manager at Comfort Suites, responded to this review
6 December 2011
It is so pleasing to know that you liked your stay at our hotel. Also, we are very happy that you took the time of sharing this positive experience through this comment. We can definitely assure you that we will continue to improve our services and you are most welcome to stay here at Comfort Suites anytime. Thank you and we are hoping to see you again.
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Metro Atlanta
Senior Contributor
23 reviews 23 reviews
Reviews in 9 cities Reviews in 9 cities
69 helpful votes 69 helpful votes
“Everything was fine but nothing exceptional”
3 of 5 stars Reviewed 15 October 2011
2
people found this review helpful

Used to travel 12 days a month and now dont (yeah!) but I do know this range of hotel well from lots of experience. There was nothing precisely wrong with our stay but there was nothing exceptional either. The rooms are long and narrow which makes navigation with more than 2 people a problem. The beds are a bit on the harder side for this class of hotel IMHO. Front desk was slow, just slow with no real reason as we were the only ones checking in. Food was good and plentiful. Very clean. Overall, average.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Roy Patel, Guest Relations Manager at Comfort Suites, responded to this review
16 November 2011
Thank you so much for taking the time to share your insights about our hotel. We do appreciate it. We will do our best to upkeep with the things that will give pleasure to our guests. Also, we will do something about your suggestions and we will make sure that the next time you check in here, you’ll have a great time. Hope to see you very soon.
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Traveling BBQ Tour
Senior Contributor
42 reviews 42 reviews
Reviews in 32 cities Reviews in 32 cities
18 helpful votes 18 helpful votes
“Will stay there again!”
4 of 5 stars Reviewed 19 November 2010

A little older hotel but very nice stay. Nice breakfast spread. Good business center. Walking distance to restaurants.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roy Patel, Guest Relations Manager at Comfort Suites, responded to this review
16 November 2011
Thank you for choosing Comfort Suites! We are so glad to hear that you had a great time during your stay. Rest assured that we will maintain the good reputation that we have as with regards to taking care of our guests. We look forward to serving you again on your next visit. Thank you so much.
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Nashville
1 review
1 helpful vote 1 helpful vote
“Horrible check-in and poor beds”
2 of 5 stars Reviewed 23 February 2010
1
person found this review helpful

We had a group of 16 adults sharing rooms with reservations booked and confirmed by our corporate travel department. Normally we are a little of a crush at the front desk for 10-15 minutes in most hotels but we seemed to really be a burden on this hotel and the single person available to check us in. It took over an hour to check in 8 rooms despite the prior reservations?? At one point she stopped and checked in another guest despite members of our group still waiting patiently who had been there over 40 minutes.

The rooms were ok, about what you'd expect. We had one very frightening elevator experience where something popped loudly and the elevator shook for a second around the top floor. Somehow we averted an anticipated free-fall, and everyone got out of the elevator quickly.

The beds were average but had these tiny, little square pillows on them? Seemed reminiscent of pillows I've seen in Europe but smaller and not much filling. After a night of tossing and turning, I found the same situation shared by everyone else at breakfast in the lobby the next morning. The man setting up breakfast was friendly and the food seemed to be a good variety.

All in all, this hotel could be much better with updated bedding and some sort of effort to fix whatever it was that made check in such a problem. I've been in many hotels around the world and have never seen check-in take so long. Send the front desk clerk to customer service training, too. Lisa needs some help.

  • Stayed February 2010, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roy Patel, Guest Relations Manager at Comfort Suites, responded to this review
16 November 2011
We understand how frustrating it can be to be waiting for a long period of time when in fact you did make a reservation prior to checking in. We understand where you are coming from and we appreciate your honesty. We take this as a constructive criticism on our end that one way or another, we will be able to improve the kind of service that we give to our customers. Anyways, we already made sure that our staff is trained so well in handling our guests. We can assure you that the next time you come here, it won’t take you that long to check in. That is guaranteed. We hope you would choose Comfort Suites again.
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Additional Information about Comfort Suites

340 Parkway 575, Woodstock, GA 30188
Price range (per night):* INR4,947 - 8,059

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