Stayed here in May in the 2-bdrm "apartment". Floor, furniture was filty. Beds were nice, bathroom was nice. Stayed here for the benefit of a full kitchen but alas, no can opener, not a single pots/pans/spatulas even if you wanted to attempt cooking something. Floor was just filthy - had 2 kids running around in socks that were black with grime after just a few minutes. Checked in late and front desk lady was not helpful at all - lady there in the am's was nice. Breakfast=Tang, donuts, limited cereal&milk, apples. Okay location - cross the street to get to ocean.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
I am very sorry if you were not more impressed with the rooms on your recent visit. The level of cleanliness you describe seems completely out of the norm for us and I assure you I will be passing your feedback along to our staff. We are also happy to provide kitchen utensils if you alert the front desk staff that you need them. I am sorry if you found the front desk staff anything less than welcoming and courteous and I will speak with my staff about that as well. I do hope you'll afford us another opportunity to impress you; I know we can show you a great vacation. --Sanjay Patel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC