I typically stay at Marriott properties, except when I stay at Country Inn & Suites due to their rates to my corporate account. I have stayed at Country Inn properties throughout the Southern US and this definitely qualifies as the WORST. For several reasons: Old, non-renovated hotel w/ Antiquated television system. The family that runs this hotel does not understand customer service nor cleanliness. The garbage cans in front of the hotel were full of trash and cigarette butts. The elevator floor was filthy. The garbage can in the breakfast room was dirty. The peanut butter packages offered at breakfast were open on two sides, and the front desk explained that they came in that way from the supplier. Like that's a reason for them to serve them to me???? Return them, or get a new supplier!!!! What a health issue!!! They vending machines are only minimally stocked. Air conditioning was out of service on main floor (reception desk and breakfast room) during check in at 6pm, and was still out of service through 11am the next day. A/C was also out on floors 2 & 3 (where laundry and exercise room are). Every other property offers cookies throughout the day and especially during check-in. Not here. They are so cheap they only make two batches a day. There are so MANY competing hotels with comparable pricing at this major Interstate intersection, that one should stay elsewhere until this property is completely renovated.

I originally planned to stay at the Country Inn & Suites outside the gate at Stone Mt, but found this hotel only 8 miles away and $30 cheaper so decided to stay here. The breakfast and service was excellent! We always enjoy staying at the Country Inn. All of the staff including the maids and management were excellent and very attentive!

Ok, this hotel has issues- There is this crazy man that works the front desk- he calls everyone sweety, and is very hard to understand due to a thick accent. The clientle of this hotel is very questionable- most of the weekend guests are from the shady night club next door. My hotel room smelt like pot on a few different occassions and the hotel would not do anything about it. Don't stay here.

I was in Georgia to attend the graduation of my Grandaughter (Emory University). I was with my Mother-in-law (92 years old). We shared a suite. My daughter and husband and their grandson (age 4) were in another suite. Another suite was occupied by another grandaughter and her friend. All of us were very happy with the hotel, staff, our room, and the breakfast service (and breakfast staff) I made these reservation very early because hotels were filling up fast because of all the graduations on that weekend. I wasn't sure how it would be (my grandaughter had a friend who recommended it) but I was extremely pleased as was the rest of my family. I wish I could remember names, but all the staff smiled and spoke to us even if we were just passing through the lobby. I give this hotel and its staff an A+. I also had to make a couple of changes in my reservations through the reseveration center, and they were very helpful and adjusted days, etc for me. Thank you for making an important weekend in our family's life comfortable.