I tried to write my negative impression of our stay in this hotel on their Facebook page but the marketing / social media manager for Country Inns and Suites - Emily, deleted my postings twice. Next is a explanation from her why she deleted my review the first time. "Hi Stamen, I'm the marketing / social media manager for Country Inns and Suites. I'm sorry to hear that you had a disappointing stay. I very rarely delete comments from our page, but because you commented on the fact that the owners were from India, I felt that could be misconstrued as a racial slur, and I deleted it. Again, I very rarely delete comments from the page -- even negative ones! -- and I apologize. If you need to speak to me further, please email me at countryinnsemily@Carlson.com. Thank you, Emily " The second time when she deleted my review I did not received a explanation. What I wanted to say was that, once they understood that we have made a reservation through Priceline, they gave us the smallest room, right next to the elevator, with very noisy air conditioning and a queen bed instead of king.

I typically stay at Marriott properties, except when I stay at Country Inn & Suites due to their rates to my corporate account. I have stayed at Country Inn properties throughout the Southern US and this definitely qualifies as the WORST. For several reasons: Old, non-renovated hotel w/ Antiquated television system. The family that runs this hotel does not understand customer service nor cleanliness. The garbage cans in front of the hotel were full of trash and cigarette butts. The elevator floor was filthy. The garbage can in the breakfast room was dirty. The peanut butter packages offered at breakfast were open on two sides, and the front desk explained that they came in that way from the supplier. Like that's a reason for them to serve them to me???? Return them, or get a new supplier!!!! What a health issue!!! They vending machines are only minimally stocked. Air conditioning was out of service on main floor (reception desk and breakfast room) during check in at 6pm, and was still out of service through 11am the next day. A/C was also out on floors 2 & 3 (where laundry and exercise room are). Every other property offers cookies throughout the day and especially during check-in. Not here. They are so cheap they only make two batches a day. There are so MANY competing hotels with comparable pricing at this major Interstate intersection, that one should stay elsewhere until this property is completely renovated.

I originally planned to stay at the Country Inn & Suites outside the gate at Stone Mt, but found this hotel only 8 miles away and $30 cheaper so decided to stay here. The breakfast and service was excellent! We always enjoy staying at the Country Inn. All of the staff including the maids and management were excellent and very attentive!

Ok, this hotel has issues- There is this crazy man that works the front desk- he calls everyone sweety, and is very hard to understand due to a thick accent. The clientle of this hotel is very questionable- most of the weekend guests are from the shady night club next door. My hotel room smelt like pot on a few different occassions and the hotel would not do anything about it. Don't stay here.