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Holiday Inn Express Hotel and Suites - John's Creek – reviews, photos

2.5 of 5
7146 Mcginnis Ferry Road, Suwanee, GA 30024
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Holiday Inn Express Hotel and Suites - John's Creek
Holiday Inn Express Hotel and Suites - John's Creek
Holiday Inn Express Hotel and Suites - John's Creek
Holiday Inn Express Hotel and Suites - John's Creek
Holiday Inn Express Hotel and Suites - John's Creek
Holiday Inn Express Hotel and Suites - John's Creek
Ranked #1 of 10 hotels in Suwanee
4.0 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    8
    4
    2
    1
    0
Date Rating
Yonkers, NY
Top Contributor
102 reviews 102 reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“good enough for us”
5 of 5 stars Reviewed 27 April 2011

We stayed here for a week in April 2011.I love the location and how clean everything is.I wish the room was bigger but i was happy overall.I wish the wifi was working as it should but that wasn't the case.The hotel was remodeling there first floor and i didn't mind at all.I like how easy it is to get to places.I'm not a very hard person to please so this got the job done.

  • Stayed April 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Gracious_Grace about Holiday Inn Express Hotel and Suites - John's Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NW Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Clean and attractive, nice concierge”
3 of 5 stars Reviewed 17 October 2010

I noticed while driving up to the hotel from the road that the exterior was very clean. The concierge was very personable and helfpul and handed my spouse, who is the reason we are here on business, a cold bottle of water. The lobby looked nice with the average homey elegance I would expect from a Holiday Inn. I noticed the fitness center off of the lobby and it had an eliptical and treadmill through the window. I didn't go in and see what all was there. There is a fireplace opposite the entry way doors to the lobby from the motorcade area at the front. The room where breakfast is served is spacious with nice tables and padded upholstered chairs including a fireplace and seating area with several around the fireplace and a large flat-screen TV hung above them.
There are four floors. I was a little annoyed I had to go down to the 2nd floor to get ice because there wasn't one on the 3rd floor by the elevators - just a snack machine.
The room was nice and clean. I did notice they needed to wipe down the bottom several inches of the inside of the bathroom door and along the foot moulding around the tub/shower, as well as along the bottom exterior of the tub, but otherwise the bathroom was spotless and smelled clean. We had a mini-fridge and small microwave in the room as well.
The desk in the room had an ethernet cable, but also free wifi. The room had an easy chair and ottoman, and the king-size bed was very comfortable. The closet is not enclosed, but had hangars and a voucher if any dry cleaning, etc. was needed. The window had sun blocking curtains, along with sheers and side drapes.
The location is pretty convenient with a Starbucks closeby if you turn right out of the entrance and take a left at the light. It's also not very far from a Peruvian/Cuban fusion restaurant we went to called Sazon Cuban Peruvian Grill on 10970 A State Bridge Rd. We went there because they're listed on restaurant.com and with a special coupon code I was able to get a $25 certificate for $3. Their website has a coupon for a gree sangria.
The concierge was very helpful and let me know where the best mall in the area - Mall of Georgia - is which evidently includes some great stores and an IMAX movie theater.
A great benefit of this hotel, although not as exciting as the high rises in downtown Atlanta is that it is situated back off of the road and is quiet. It's right off of 141 next to a Zaxby's and about 30 minutes from downtown Atlanta. We stayed here because it's just down the road from where my spouse was working on business.
That reminds me that there was a small room off of the lobby with a desktop computer and printer/copier.
Currently only service animals are allowed.

  • Stayed October 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask corysgirlNWFlorida about Holiday Inn Express Hotel and Suites - John's Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, GA
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Rooms are unpleasant”
2 of 5 stars Reviewed 8 October 2010

Our room was lit with compact flourescent bulbs which were harsh and unpleasant to read, watch tv or work under. Bathroom also had harsh cf lighting and an exhaust fan so loud you could hear it in the hallway. Bed was so hard it crunched when you laid down on it!. Did not enjoy our stay and would not recommend this hotel. There are plenty of others in the area to choose from.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Srvideng about Holiday Inn Express Hotel and Suites - John's Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parish Patel, General Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review
11 October 2010
As new management to this hotel, we truly appreciate your feedback. However, we feel bad that your stay was not as comfortable as expected. This is the first complaint we have heard about our bedding as our mattresses are new. In regards to the lighting, we use a standard energy efficient wattage. Definitely let us know the next time you are coming and ask for the General Manager to remind us about your review. By doing so, we will provide softer lighting for your room personally.

Sincerely,

- Parish Patel (GM)
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Dacula, Georgia
Senior Contributor
33 reviews 33 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
“Great Customer Service!”
5 of 5 stars Reviewed 25 September 2010

I booked a suite that was supposed to have 2 queens and sleeper sofa as we had three ladies. When we arrived, the room only had two queens. It was a suite, but only had a chair where the sofa should have been We returned to the front desk and Eric took great care of us! He was apologetic and gave us an additional room directly across the hall at no charge. We saw him off and on throughout the night and he inquired each time to make sure we were okay with the arrangements. The only reason I gave location a "4" was because construction was going on outside the hotel which made it somewhat difficult to get in and out, but that is of no fault to the hotel.

  • Stayed September 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DisneyDawgRN about Holiday Inn Express Hotel and Suites - John's Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parish Patel, General Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review
11 October 2010
Thank you so very much for taking the time to give us positive feedback. The information you have provided allows us to continue providing guest service training to our new employees. We pride ourselves in empowering our front desk agent in making the right decisions given the situation. We will share your review with Eric as he is an excellent role model for our team.

Sincerely,

Parish Patel (GM)
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Pace, Florida
Senior Contributor
33 reviews 33 reviews
Reviews in 23 cities Reviews in 23 cities
42 helpful votes 42 helpful votes
“Very nice hotel for the price but a drive to find off the interstate”
4 of 5 stars Reviewed 9 July 2010
1
person found this review helpful

Booked it for the price and decided it was worth the drive off the interstate. Good thing I had done my homework and mapped it all out or we never would have found it since we arrived late at night. Very nice hotel, room and breakfast. Would definitely stay here again.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kosborne32571 about Holiday Inn Express Hotel and Suites - John's Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Parish Patel, Manager at Holiday Inn Express Hotel and Suites - John's Creek, responded to this review
30 August 2010
Athough the drive off the interstate was further than you expected, I am glad to hear you enjoyed your stay. We truly enjoy servicing our guests. We would love to accomodate you again, so definitely keep us at the top of your hotel list. Thanks sincerely, General Manger.
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Additional Information about Holiday Inn Express Hotel and Suites - John's Creek

  • Holiday Inn Suwanee
  • Suwanee Holiday Inn
Address: 7146 Mcginnis Ferry Road, Suwanee, GA 30024
Price range (per night):* INR4,514 - 6,855

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Holiday Inn Express Hotel and Suites - John's Creek
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