Could not believe the lack of care & response by the Manager! Our room was dirty... found hairs where one should not when checking into a room where you are sleeping. Sadly for us we were on a trip through the smokies & hit a storm & decided to spend the night. Not only were we exhausted but it was late. The noise at a very early (2:30 am- ish) bathroom run was freightening. Upon waking we saw it all...informed the Manager & was met with nothing but confrontation, condecention & overall poor attitude. I must say that the 10% discount offered on the way out the door took it to a new level for me. I declined & left as I did not want another moment with this man. Terrible...truly! I will upload photos when my son gets home.
Room Tip: Would advise anyone to stay elsewhere
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