I was in Atlanta attending a family members wedding. I booked a room with double beds to share with my adult daughter and my toddler granddaughter. My first night there I woke up to see little red bugs crawling on my pillow and the bed. It was awful, there were bedbugs in the room I had rented. I contacted the 1-800 number and was given the night attendant. She came to my room immediately, she was polite and compassionate. She offered me another room. After hesitation I finally accepted the other room, she inspected it along with her co-worker and did we not see any bedbugs. I stayed there for the remaining two days and did not see any bugs in that room.
I will not stay at that hotel again. Management never called me to apologize for my horrible event and the daytime attendant attempted to second guess what I had saw that night.
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