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Holiday Inn Express & Suites Rome-East – reviews, photos

2.5 of 5
35 Hobson Way, Rome, GA 30161
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Holiday Inn Express & Suites Rome-East
Holiday Inn Express & Suites Rome-East
Holiday Inn Express & Suites Rome-East
Holiday Inn Express & Suites Rome-East
Holiday Inn Express & Suites Rome-East
Holiday Inn Express & Suites Rome-East
Ranked #3 of 17 hotels in Rome
4.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    13
    9
    3
    2
    2
Date Rating
Johns Creek, GA
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Would Recommend”
4 of 5 stars Reviewed 10 February 2012

Don't typically search out Holiday Inn Express Hotels when travelling but in this case the pickings were slim and reviews of this hotel were mostly very good. Stayed here in late Jan '12. Hotel was very clean. Price was good. Convenient location. Complimentary breakfast. Staff was very friendly. As everyone else mentioned, walls are very thin but since hotel was relatively empty was not a problem. Would stay here again if travelling to Rome.

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jim B about Holiday Inn Express & Suites Rome-East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Dirty Hotel, Rude Staff”
1 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I would like to start off by saying when you pull into the hotel you trounce through a huge water hole that never dries up. The hotel staff is extremely rude, woke up at 5am from the front desk to move my vehicle from a parking spot, because a bus was coming in. I spend 150 nights on the road and i have never been treated with such disregard. I would recomend staying at the hawthorne suites which is closer to town.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask RVIGIL about Holiday Inn Express & Suites Rome-East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anil Patel, Manager at Holiday Inn Express & Suites Rome-East, responded to this review
21 February 2012
Dear Mr. Vigil,
Thank you very much for your review and very valuable feedback.

It is my understanding that you went through an unfortunate situation during your stay, and I would like to sincerely apologize for this situation.

I was sorry to hear about the issue you had experienced. Please be rest assured that this was an isolated case and does not reflect the usual high standards of the hotel. We have addressed this issue with the employee and have taken steps to guarantee this will not reoccur.

The water issue you mentioned is in litigation with the builder and at the present time we are unable to resolve that issue until this litigation is settled with them.

Again I sincerely apologize and would appreciate it if you would contact me directly at 706-232-0021, I would like very much to discuss this with.

Thank you and best regards.

Anil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clearwater, FL
Top Contributor
223 reviews 223 reviews
Reviews in 79 cities Reviews in 79 cities
80 helpful votes 80 helpful votes
“Very clean, best available in Rome”
4 of 5 stars Reviewed 8 February 2012

Cant be too old, it was very clean. On the main road. Waffle House next door. Starbucks about 2 miles way. I needed a training location and they had a nice boardroom for 10-12 people. The staff here were very helpful. I needed a 1pm late checkout and they graciously met every need. I saw the whole town, this is your "A" hotel.

Room Tip: Room 215 was a suite
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  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask jimvet1826 about Holiday Inn Express & Suites Rome-East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anil Patel, Manager at Holiday Inn Express & Suites Rome-East, responded to this review
10 February 2012
Dear Mr. Jim,
Thank you for staying with us and for taking the time to share your feedback.

I appreciate the reference “it was very clean”. We take pride in making sure that our guests receive the best service and a clean, well maintained room.

Thank you for your encouraging comments about the staff. I have shared your comments with them.

It will be our pleasure to welcome you back to the Holiday Inn Express & Suites on your next trip to Rome, Georgia.

Best regards,

Anil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Great Hotel!”
4 of 5 stars Reviewed 2 September 2011

This was a very nice and quiet location but still close enough to shopping and restaurants. The staff was accommodating and friendly. Nice décor, clean and comfortable beds. Will definitely stay there again.

  • Stayed August 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bjack830 about Holiday Inn Express & Suites Rome-East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Top Contributor
69 reviews 69 reviews
Reviews in 52 cities Reviews in 52 cities
21 helpful votes 21 helpful votes
“Really unexpected. The best in Rome, GA”
4 of 5 stars Reviewed 23 August 2011

Stayed for 1 night. Great staff. The girl who was in the reception was really nice. The room was fresh, clean and really not like holiday inn express. Will stay again if i come back.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask t0309999 about Holiday Inn Express & Suites Rome-East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Express & Suites Rome-East

35 Hobson Way, Rome, GA 30161
Price range (per night):* INR6,130 - 8,750

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