I have to say I thought I would try this hotel seeing it was a Best Western and never again will I stay or use best western. I checked in with a front desk person and the manager was yelling from an office about another employee. I tried to hurry up and get out of his way very quickly. I got to the room and I noticed our tv was not working and I called down to inform the desk clerk and Migule answered and said "front desk, can I help you...well, yes, sir I said the the tv seems to not be working and he said I was not doing it right cause all the tv's work, well I said its not coming on and I checked all the plugs and they seemed to be pulged in and he said Sir I have to run I will call you back. We waited and waited and no call, so we called again and the front desk agent said he had left and so I asked her about the probelm and still nothing could be done. So my wife and I sat in a room with no tv cause the manager did not want to help. The next morning I waited for Migule to get in and he was very short with me and did not want to help me with the tv, I was going to stay another night but after his attitude I decided to check out and head on up the interstate. I have to say this was the worest hotel I have ever stayed at in 25 years. I will not stay here again until management changes. Very Rude MANAGER, hes was to big for his pants to treat a 63 year old man the way he did.