I stayed here with my wife, our 3-month-old daughter, and a family friend while we were in town for a convention at the Gwinnett Center in Duluth. The service was fantastic. When we booked our room, our preferred room type wasn't available for all of the nights, but the website allowed us to say what our preferred type was in case one came available. When we arrived to check in, our key was waiting for us, and when we walked into the room, we had been given our preferred room type, and the pack-and-play for our daughter was set up and ready for her. We experienced that same type of exceptional service throughout our stay. It was also a great value. Also, the room cost significantly less than similar properties closer to the Gwinnett Center. It is located close to the highway, so it was very easy to get to anywhere we wanted to go. It was a good value with great service. What more can you ask? If we find ourselves in that part of the Atlanta area again, we would absolutely stay here again.

We stayed here over labor day weekend and it was not a pleasant experience. This must be the only hotel in America that can run out of coffee at breakfast! Staff were surly , other than a lovely lady at checkout. All ares look in desperate need of decoration, but are clean. No Wi-Fi in the room drove my teens to distrction. I wouldn't stay here again

Very friendly and caring staff. Free breakfast and dinner (the Mexican night was actually very good!). True, no wifi in the room, but there was a fast cable connection, and wifi was available in the lobby. Highly recommended for longer stays.

We stayed in a one bedroom suite at this hotel during an overnight visit to Atlanta. As a Hilton Honors member, I regularly seek out Hilton properties during our travels. Since there were 3 adults traveling during this stay, I booked a room at a Homewood Suites to provide more room than a standard hotel. The Homewood Suites in nearboy Lawrenceville was booked for the night, so I booked at the Norcross location. The Norcross property is not new, but in very good repair. The room was very spacious and very clean. What really made this property stand out was the service by the front desk staff and at breakfast. The property is located in a technology park and can be a challenge to get to - especially at night. The front desk staff was extremely helpful and provided turn by turn directions to the hotel on a dark and rainy night.