We booked a non smoking room through Hotels.com-- for two nights for a pretty decent price. When we arrived for check-in (very late), the staff was really nice and there was a security officer at the main entrance. It was promising, the neighborhood wasn't great but the parking lot was well lit and like I said, there was security. As we walked up to the room (in the stairwell), there was this... indescribable smell. Like Lysol and cigarettes with a hint of urine. We were put in a smoking room, there were red stains on the carpet, the bathroom was dirty, the shower door wouldn't close and the handle on the faucet came off everytime we turned it on. The place was disgusting. Some remodeling had clearly been done (there were screws still in the walls holding up nothing and the furniture didn't match). The walls had semi-white patches where art or cupboards used to hang. And there were water stains and cracks all over the ceiling.
Now, I've been in dumpy hotels-- and I've been in hostels. I feel like I have a pretty high tolerance for shabby, but I can't handle dirty-- and this was down right nasty. If I could give it zero stars i would.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 August 2010
Dear Sir/Madam:
I Kamini Patel Manager of Red Roof Inn Located in Lithonia GA and I see you had bad experince for your stay because of the Smoking room please I do appologies from my hart and like to talk to you so I can get some more information from you so please if you kindly call me @ 770-322-1400 and we would like you to come back and visit us in your future visit. I will make sure provide you better service.
Thank you again and please exept my appologies,
Kamini Patel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC