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BEST WESTERN Hiram Inn & Suites – reviews, photos

2.5 of 5
1340 Pace Rd, Hiram, GA 30141 (Formerly Holiday Inn Express Hotel & Suites Hiram)
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BEST WESTERN Hiram Inn & Suites
BEST WESTERN Hiram Inn & Suites
BEST WESTERN Hiram Inn & Suites
BEST WESTERN Hiram Inn & Suites
BEST WESTERN Hiram Inn & Suites
BEST WESTERN Hiram Inn & Suites
Ranked #1 of 3 hotels in Hiram
4.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    6
    3
    1
    1
    0
Date Rating
laurelton
1 review
1 helpful vote 1 helpful vote
“A GREAT EXPERIENCE”
5 of 5 stars Reviewed 7 June 2011
1
person found this review helpful

I stayed for 4 nights and was very satisfied with my room. The hotel is very well maintained. It has been completely remodeled. Everything, including flooring, was exceptionally clean. You could not find a better hotel for the price.

Room Tip: You will love the nearby shopping strip!
See more room tips
  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marietta, Georgia
Senior Contributor
44 reviews 44 reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
“A very nice place to stay.”
4 of 5 stars Reviewed 1 June 2011

Due to a work demand, I needed to be at a business very close to his facility, so I chose it as a place for an overnight stay. This is a renovated property that at one time was another chain. And it has been renovated well. The room that I had was completely new: new carpet, new furniture, new TV. The room was immaculately clean. If you told me that it had never been occupied before, I would have believed it.

Despite being near a major traffic artery - about 1/4 mile - this hotel is a very quiet, the bed comfortable and the air conditioning effective so that sleep was easy and undisturbed. The property seemed very safe. I had no concerns for my security or that of my vehicle.

The water pressure was adeqate and the bathroom fixtures seemed to be all new in the room that I was assigned. The internet was acceptably fast and easy to access. There is a continental breakfast but I did not use it so I can't comment on it.

The price was definitely in the mid-price range, perhaps a little high for both the area and the facility, but there are few other options nearby. Check-in and check-out was quick and easy. One odd thing: while I was waiting to check in, a gentleman and his family were in front of me. They were traveling and apparently stopped without a reservation. That was not a problem but when they tried to pay in cash, the clerk didn't want to accept it. She insisted that they pay a $50 refundable deposit if they paid in cash. When the gentleman refused, she insisted that he leave his driver's license with her until he checked out. The reason for this practice is both a mystery to me, and certainly very strange and disturbing. So if you don't use credit cards, you may wish to select another facility.

Other than that, this is a nice place to stay.

  • Stayed April 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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1 review
“Totally satisfied”
5 of 5 stars Reviewed 19 May 2011 via mobile

Under new management and name(Best Western) since January 2011. Rates are a bit lower now. Newly renovated. A quiet location and in the walking distance to all kinds of shopping! Great accomodating staff. I was offered a suite for the price of a regular room. I would love to stay there longer than I did.

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antlanta
1 review
“The entire hotel reeked of cigerettes”
2 of 5 stars Reviewed 22 June 2009

My visit to this hotel was absolutely horrible this time around. A few months ago when I stayed there, it was acceptable, but the moment I walked in the main entrance this time and smelled the cigerette smoke, I was immediately put off. My room was on the first floor, and as I walked through the hallway, it smelled like there was actually someone smoking in the hallway. When I went into my room, it also reeked of cigerettes, so I went back to the lobby to ask for a non-smoking room. The lady said I was in a non-smoking room, but I told her the smell was really bad, and I wanted to be moved. She moved me to the second floor, where she insisted the entire floor was non-smoking. When I got to this room, it also smelled just as badly of cigerettes. I thought maybe I was being paranoid, so asked my colleagues who were also staying there. One of them was so disgusted with the smell; her room was on the opposite end of the hallway as mine; she had to go get Febreeze and candles. Even with this, the smell was still present.

I finally realized who the culprit was when i saw the front desk lady go out to the front entrance and take a smoke right by the door, with the smoke drifting through for anyone who entered the hotel to smell.

There has to be an entire staff full of people smoking in places they are not supposed to for the place to smell that bad. It's getting in the ventilation, and I have no desire to go back there.

Finally, the remote control didn't work, and the drain to the bathtub made strange gurgling sounds.

  • Stayed June 2009, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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tennessee
1 review
“Quiet, safe place to rest.”
5 of 5 stars Reviewed 27 April 2009

I just moved into this area and had to get a hotel room for a few days while my house was being painted and I stay here. The hotel was having new carpet installed while we were there, which was handled remarkably by the way, so our room had brand new carpet!!! The breakfast was great!! I loved all the staff, everyone was so friendly. We stopped and talked to a few staff members because we had some questions about the area, where to eat, directions, etc. and everyone took the time to talk to us. We loved it there. I am going to recommend this hotel to family members when they come into town to visit us!!! Keep up the good work and thanks!!

  • Stayed April 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about BEST WESTERN Hiram Inn & Suites

  • Holiday Inn Hiram
  • Hiram Holiday Inn
Address: 1340 Pace Rd, Hiram, GA 30141 (Formerly Holiday Inn Express Hotel & Suites Hiram)
Price range (per night):* INR4,960 - 6,409

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