My visit to this hotel was absolutely horrible this time around. A few months ago when I stayed there, it was acceptable, but the moment I walked in the main entrance this time and smelled the cigerette smoke, I was immediately put off. My room was on the first floor, and as I walked through the hallway, it smelled like there was actually someone smoking in the hallway. When I went into my room, it also reeked of cigerettes, so I went back to the lobby to ask for a non-smoking room. The lady said I was in a non-smoking room, but I told her the smell was really bad, and I wanted to be moved. She moved me to the second floor, where she insisted the entire floor was non-smoking. When I got to this room, it also smelled just as badly of cigerettes. I thought maybe I was being paranoid, so asked my colleagues who were also staying there. One of them was so disgusted with the smell; her room was on the opposite end of the hallway as mine; she had to go get Febreeze and candles. Even with this, the smell was still present.
I finally realized who the culprit was when i saw the front desk lady go out to the front entrance and take a smoke right by the door, with the smoke drifting through for anyone who entered the hotel to smell.
There has to be an entire staff full of people smoking in places they are not supposed to for the place to smell that bad. It's getting in the ventilation, and I have no desire to go back there.
Finally, the remote control didn't work, and the drain to the bathtub made strange gurgling sounds.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC