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Helendorf River Inn and Conference Center – reviews, photos

33 Munich Street, Helen, GA 30545
Hotel amenities
Helendorf River Inn and Conference Center
Ranked #3 of 18 hotels in Helen
4.0 of 5 stars 133 Reviews
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133 reviews from our community

    Trip type
Traveller rating
    58
    40
    16
    12
    7
Date Rating
Atlanta, Georgia
1 review
3 helpful votes 3 helpful votes
“Didn't even get an opportunity to stay here!”
1 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

It's a wonder how places like this even stay in business. I called the Helendorf Inn 4 times over a period of two weeks to block out THIRTY ROOMS for a wedding I will be having in Cleveland, GA. This would ensure them multiple thousands of dollars of business, but instead of having someone provide me with information, I was told I would get a phone call back either that day or the following morning. I, of course, never did receive a call back for all of my 4 attempts. I would suggest to anyone staying in Helen that they go elsewhere because of the unprofessional, irresponsible staff. The only thing I have to thank them for is learning how terrible their service is before I had all of my family and friends stay at their hotel.

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Service
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Ask edecker2 about Helendorf River Inn and Conference Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richard Gay, Owner at Helendorf River Inn and Conference Center, responded to this review
4 April 2012
I regret that your calls were not returned and would like to thank you for raising this issue. It is always our mission to provide the best possible service and a quick response to all inquiries but unfortunately our group bookings manager was confined to her home with phenomena and there was a breakdown in our back process. We have now modified our business practice so that we might avoid this in the future and earn your business. It is truly unfortunate that you and your guests will not have the opportunity to enjoy our new river wall and riverfront patio. It would have made for a wonderful location for a reception. Thank you again for letting us know about this issue and please reconsider staying with us in the future. Richard Gay
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Sweet Home Alabama
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Neat place to stay!”
4 of 5 stars Reviewed 31 January 2012

We enjoyed our stay at the Helendorf. The staff was gracious and helpful. We could walk to all the shops and restaurants.

Room Tip: They have rooms with a kitchenette but the "smaller" rooms have a microwave, fridge and co...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Valley, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Memorable stay”
5 of 5 stars Reviewed 31 January 2012

My husband and I took my sister and brother in law to Helen for a weekend. It was very late when we arrived. The service was wonderful as we got a room overlooking the river which we all enjoyed tremendously. The location is perfect as my B-I-Law has cancer and couldn't walk very far. It was their first trip to Helen and to watch them reminded me of us on our first visit. As with each time we anxiously visited each little shop then returned to the Hotel for R&R. Then to my surprise I received an e-mail for a survey to see how they could better improve and offer more family services such as a full spa, fitness room etc. It's great to continue to improve and we look forward to it, but if they remained the same , that would still be our choice place to stay. Thanks Helendorf River Inn for great memories!

Room Tip: We love the balconies that over look the river so we have a view of the tube riders.
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tifton, ga
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“We love the Helendorf Inn!”
5 of 5 stars Reviewed 26 January 2012

My husband and I have visited Helen, GA many times, and we've stayed at several different hotels. The Helendorf is definitely our fave. The owners are super friendly, and so are the staff members. We usually go in the winter, and the rates then are amazingly cheap. This hotel has a perfect location. Parking in Helen isn't always easy, but the Helendorf is in the heart of the village, so you can't walk everywhere.

Room Tip: We like the rooms in the section closest to the "main drag."
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  • Stayed February 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hinton, WV
2 reviews
1 helpful vote 1 helpful vote
“River Wall.”
4 of 5 stars Reviewed 21 January 2012

The new wall on the river, looks amazing. I am very impressed with the results of all the hard work and planning that went into this project. The work to protect our environment is very important and The Helendorf keeps raising the standard. I like that.
I actually did not travel to Ga, but look at the facebook page with all the picutres of the work being performed.

Stayed January 2012, travelled solo
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Additional Information about Helendorf River Inn and Conference Center

  • Helendorf River Inn
Address: 33 Munich Street, Helen, GA 30545
Price range (per night):* INR3,567 - 10,031

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