Booked two rooms traveling up to North Georgia Mountains, stayed only one night. My two daughters were scared to go to sleep. Alot of foot traffic from nearby run down neighborhood, alot of creepy people around. Pictures online do NOT reflect the hotel now, very run down. Hotel manager tried to make me pay for three rooms, when I only booked two. Room was not clean, floor looked like it hadn't been vaccumed, bed cover had cigarette burns and the thing that topped it all off...my 15 year old daughter found a pack of codoms behind the night stand. DISGUSTING! Would not have stayed if I had gotten there earlier..it was late, so we locked the door, my daughter placed a chair in front of the door she was so scared. We went to sleep, got up early the next morning and quickly left. Horrible experience!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 May 2011
Dear Guest,
Thank you for choosing Motel 6 Gainesville, GA for your recent stay in our area.
Thank you for taking the time to give us a review, it is greatly appreciated. Upon receipt of your review, the following actions were taken:
1) Management and security staff were notified of your report of ‘creepy’ people being around and that you and your daughters felt insecure. They were instructed to look into the matter.
2) Housekeeping staff received additional training in the level of cleanliness required of them as our employees.
3) Management staff received additional training in being able to tell exactly how many rooms our valued guests have booked.
4) We are looking into the matter of making sure that our online presence and our hotel are better matched.
I hope that the next time you visit our area, you will once again choose to stay at Motel 6 Gainesville, GA. I think you will be greatly pleased.
Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC