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Vista Inn Fitzgerald – reviews, photos

2.0 of 5
265 Ocilla Highway, Fitzgerald, GA 31750-8841 (Formerly Best Western Peach Tree Inn)
Hotel amenities
Vista Inn Fitzgerald
Vista Inn Fitzgerald
Vista Inn Fitzgerald
Vista Inn Fitzgerald
Vista Inn Fitzgerald
Vista Inn Fitzgerald
Ranked #2 of 5 hotels in Fitzgerald
3.5 of 5 stars 15 Reviews
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15 reviews from our community

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Atlanta, GA
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
51 helpful votes 51 helpful votes
“Adequate”
3 of 5 stars Reviewed 20 August 2011
1
person found this review helpful

We stayed here August 19th and 20th due to a family funeral in Ocilla, Georgia. A number of rooms were rented to family and friends of the family. I was concerned about staying here due to the previous reviews and brought a bug-bomb and Fabreeze with me. Fortunately, neither was needed.

CONS:
1) Bathroom – Ceiling had rust stains and the plastic sleeve covering on the shower curtain had never been removed giving the rod a dingy appearance. Towels smelled clean, but were slightly dingy as well.

2) Carpeting – We notified the motel prior to arriving that we would be bringing a small dog. Upon arrival, we asked for a pet-friendly room. The room was clean enough and there was no smell, but it was obvious the carpet had suffered from previous pet stains. We realize that not all pet owners are responsible, but it still seemed that the carpet could have been better cleaned. Comparing our room to other rooms, the difference became more obvious.

3) Smoke Alarm – missing

4) Wi-Fi Connection – Seems that half of the rooms had connection without requiring a password and the other half needed a password. The Wi-Fi system cable ran along the ceiling and had scotch tape hanging off the wires. But it worked perfectly.

5) TV – The rooms are equipped with an older model TV. My parents (who are Deaf) had a TV that the closed caption did not work on. Our room’s TV worked fine. To be fair, since the TV's were bolted and that I felt they would not be given another room (see comment below), we did not complain.

PROS:
1) Bed – Clean, but older. Somewhat hard, but comfortable enough.
2) AC/TV/Ref – Worked perfectly
3) Staff – Mostly friendly

COMMENT:
My only moment of irritation occurred shortly after checking in. I noticed there were three rooms that appeared to be handicapped assessable, which normally would have included doorbells that would flash a light inside the room.

I rang the front desk bell and a man appeared. When I asked about switching my Deaf parents to one of the handicapped rooms, he said only one room had a door bell (I clearly saw three) and that room was already rented for tomorrow night. Since he didn’t check us in, I don’t how he knew how many nights we were staying, but maybe he was the head manager or owner and had been advised. English did not appear to be his native language, so I’m not sure that he understood me. In truth, he just acted like he could not be bothered.

SUMMARY:
This aging hotel was average and tolerable for $50 – but barely and certainly no more. $10 to $20 more would probably get you a better room on the Interstate. BUT I would not, under any circumstances, recommend it for Deaf people.

Also, beware the room rate. Expedia and hotel.com shows rates of about $65. Vista's website and Obitz showed a rate of $49. We were quoted a special “discount” rate of $50. Their website shows an AARP rate $4 more than their Senior Citizen’s rate.

Last note, if you are going to Ocilla, there is a new motel on Hwy 129 called the Regency (I think). Know nothing about it, except it is newer.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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ramonathebona
1 review
“You get what you pay for when you are in the middle of no mans land”
3 of 5 stars Reviewed 16 July 2011

Overall, I have stayed at WAYYY worse places for how much we paid! keep in mind that you are in the middle of nowhere... you don't have many options in this town & this one is really not bad.
Upon arrival to the hotel there was plently of parking and it was easy to find in a town where there is pretty much nothing...this is a good start when you have been on the road for hours and hours. Anyhow, the staff here were very very nice. very friendly and helpful. Both the ladies who checked me in were great. The hotel had candles burning in the lobby and seemed farily clean and "kept" except for the soggy carpet by the back door which was held closed with duck tape.... but I was so tired I really did not care- just was thrilled to be greeted so nicely. Now, when I had called to reserve I did ask about pet policy and the man who answered did not speak good english at all and I could not understand him at all other than he said it was ok. Our dog is a medium size dog and travels with us very often. we never leave her in the room alone..anyhow, they were not happy about the dog and wished that I had mentioned it when I checked in and when they saw the dog and were annoyed I did feel bad and offer a few times that we could change rooms... the manager seemed annoyed however, at this point, the bigger concern was that they needed to make the fire alarm stop chirping which they said that they were going to take care of while we left to go fetch dinner but it was still making noise. The way that they fixed it made me grateful we had the dog as an alarm to a fire... the young boy who's parents run the place just took it off the wall. humm...? ok... whatever, that is fine... I'm so tired I really don't care at this point. what do you want for 47 bucks a night?
anyhow, the young man was very nice and very very polite and friendly and yes, they do appear to live at the hotel and run around barefoot.
the room it's self was again, you get what you pay for... the arm chair was busted and the bathroom was a bit moldy in spots and it was dated however, it WAS clean and there was a coffee maker and a fridge to unpack the cooler into. the shower had hot water and the temp.in the room was comfortable and the TV worked.
we could NOT however, not get the wireless internet to work and I never figured out why and for how long we were there for... I just did not care. again, what do you want for the money? there is no cell service for miles and miles around this place....
It was quiet and we slept well and in the morning we could make a few cups of coffee in the room and when I looked for someone to hand a key to I was able to find the owner grab a few banannas and get out of town.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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AdVantisCS, General Manager at Vista Inn Fitzgerald, responded to this review
3 August 2011
Dear Ramonathebona:
We appreciate you taking the time to share your comments regarding the Vista Inn of Fitzgerald, GA, and are happy to hear that you enjoyed the friendly service provided by our front desk employees and the cleanliness. We also are glad that you appreciated the in-room refrigerator and coffee maker. In regards to your comments regarding our pet-policy, our property welcomes pets. However, we do have a weight limit for dogs as well as a pet fee and have specific rooms at our property that are pet-friendly. You did not mention that you had a dog upon check-in, and entered the property with your pet from a rear entrance. In the future, we hope that you will notify us that you need a pet-friendly room at check-in and we will be happy to accommodate you.

Best regards,
Mary
General Manager
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Atl. Ga.
1 review
1 helpful vote 1 helpful vote
“Never Stay at this Voo-Doo Dive !”
1 of 5 stars Reviewed 24 February 2010
1
person found this review helpful

I was in Fitzgerald on business last month and I will never stay at the Vista or reccomend it to anyone to stay there ! I have always heard if you see any type of business that looks deserted BEWARE !!! The sayiing is true !!! When we arrived there were no cars in the parking lot for good reason , the hotel was TERRIBLE ! If we would have had cell service I would have redirected our guest to stay else where ... the hotel had animal crap every where ,the owners kids with their puppy and a bird of some sort that looked diseased were every where all over the hotel. The kids were fighting and cussing and even used racist remarkes about one of my co-workers . The rooms were horrible ! The towels and bed linens were stained and were full of hair from God knows what ! I honestly don't know what these people were thinking when they opened this business , to run it as a chicken-coup is my guess! They ignored my attempts to gain some type of satisfaction with all the money we were chared . My entire group was very upset , the smell in the hotel of curry and insences were too much in so we couldn't stomach coffee the next morning . The owner lived in the hotel and they all run around bare footed and in their P.J's till almost lunch and was anything but a professionl run business! We were checked in by a really nice woman at the front desk (an american) , she was pleasant but the rest of the staff was rude and insulting when we told them of the mold and soured smell in the rooms . If the rooms were free would have been too much let alone what we were charged ! I will never stay in a dump like that again and will have my company do some checking before we book any Vista Inn that is connected to them in any way ! Hope this helps anyone on the road !

  • Stayed January 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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VistainnExpress, Owner at Vista Inn Fitzgerald, responded to this review
18 March 2010
We are sorry that you were disappointed by your experience at our property. We try to ensure that every guest has a comfortable stay, and had you brought these items to our attention we would have tried to make amends.
Sorry for any inconvenience,
Sincerely,
Vista Inn Express Management
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“Great Service. Great Price. Now upgrade the amenities”
3 of 5 stars Reviewed 28 January 2010

This was a spur of the moment visit to Fitzgerald, because of a death in the family. Now granted, there are no 5-star or 4-star for that matter, hotels in Fitzgerald... so you really have to pick the best of the rest. I will say, the young lady at the front desk, not only offered our large party a great rate, because of our circumstance and the urgency, but she also stuck to that same rate, even after we arrived hours later than expected (some even checked in after midnight). The rate quoted and charged was distinctively lower than anouther hotel across the hwy, that some others in our party secured. So, for the price alone.. I was very pleased, and I didn't even have to mention the Facebook 15% discount.

Location: Hey, its Fitzgerald... enough said. but there is a Huddle House, a Wendy's and a Burger King in walking distance. As well as a convenience store. And Wal-Mart is a short drive around the corner. There is no railroad track nearby, which says alot for Fitzgerald, which is notorious for late night freight-liners making their run. The parking lot is very well lit, and very spacious for larger vehicles and trailers.

Cleanliness: Well, to be nice, overall, the grounds and lobby and hallways were well kept. I was very pleased that the lobby smelled of cleanliness and not mildewed or soured. However, i was hurt when I found out that the food being prepared in the breakfast room was not for us.. Man it smelled good.

Rooms: The room key cards worked the first time around. That is always a plus. The light switches worked. The bed spreads matched (we had a double room), and the chair was not stained. The main drawback and a very unnerving one was the appearance of the bathtowels. It is quite obvious that the towels need to be replaced. Of the 4 complete towel sets in the bathroom (total of 16 pieces), over half were stained beyond belief. Had they been washed? I think so. Should they have been discarded? Very much so. Either these towelsl have been around for years on end, or the cleaning staff does not believe in bleach.(and i was able to catch a glimpse of the washing machines, and i can see why the towels looked they way they did... time to upgrade) Luckily, we always travel with our own towel sets. There was no mold or mildew to be found in the room or bathroom, and I was very pleased with cleanliness overall.

Amenities: Very nice micro-fridge set. Coffee maker. Iron. Ironing board(although i had to request from the front desk, and it arrived in less than 5 mins.) Wi-fi (no charge, and it worked). Second, disappointment was the continental breakfast. I'm assuming we caught the hotel staff off guard with the # of people we had, and the fact that it was mid week, but ummm.. be prepared to visit the drive-thru of one of the nearby restaurants. But then again, for the price we paid for the room, no major complaints.

Overall: I have stayed at probably 4 other hotelsl in this town, and by far, I enjoyed this one the most. For the price, the overall cleanliness, the wonderful staff (including the talking parakeet or parrot)... I will definitely visit this hotel again.

  • Stayed January 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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VistainnExpress, manager at Vista Inn Fitzgerald, responded to this review
18 March 2010
Thank you so much for leaving your feedback about your enjoyable stay at our hotel. We strive to provide excellent customer service and a comfortable stay to every guest, and are happy that you had a nice stay. We hope to meet your lodging needs during your next trip to Fitzgerald!
Sincerely,
Vista Inn Fitzgerald Management
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Camilla GA
1 review
“Do not stay”
2 of 5 stars Reviewed 7 December 2009

We attended a wedding and this was one of the recommend places to stay. Wish I had paid more and stayed somewhere else. Sink was in poor condition, no stopper. Tub stopper was not attached. Lock on entrance door was not working properly and very difficult to get into. It took as many as 20 tries to get to unlock. Could not run the heater at night because curtain was blowing up and left window uncovered. Bed was so hard that the floor would have been more comfortable to sleep on. I would never stay at this place again.

  • Stayed December 2009, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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VistainnExpress, manager at Vista Inn Fitzgerald, responded to this review
18 March 2010
We appreciate you taking the time to give us your feedback regarding your stay at our hotel, and apologize for not meeting your expectations. Again, thanks for the feedback.

Sincerely,
Vista Inn Fitzgerald Management
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Additional Information about Vista Inn Fitzgerald

  • Vista Hotel Express Fitzgerald
Address: 265 Ocilla Highway, Fitzgerald, GA 31750-8841 (Formerly Best Western Peach Tree Inn)
Price range (per night):* INR2,128 - 4,201

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