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Hyatt Place Johns Creek – reviews, photos

3.0 of 5
11505 Medlock Bridge Road, Duluth, GA 30097
Hotel amenities
Hyatt Place Johns Creek
Hyatt Place Johns Creek
Hyatt Place Johns Creek
Hyatt Place Johns Creek
Hyatt Place Johns Creek
Hyatt Place Johns Creek
Ranked #6 of 22 hotels in Duluth
4.0 of 5 stars 27 Reviews
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27 reviews from our community

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Vestavia Hills, Alabama
Senior Contributor
26 reviews 26 reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
“spacious”
5 of 5 stars Reviewed 31 January 2012

We thought of staying here just on a whim, we weren't disappointed. The hotel is really close to I-85 so it's really accessible. And there are a lot of shops and restaurants around the place too. Even if there weren't anyone at the front desk, they have ATM-like kiosks, we weren't able to try that out because there was somebody there and we have no complaints about the front desk. They were professional, friendly and prompt. The hotel's lobby looks very contemporary and cozy at the same time. The room was very spacious and you can just spend the whole day there lounging in front of the big tv. Our only beef was with the slow internet speed. The wifi signal was strong, but the speed was really slow. Breakfast was alright, it was mostly fruits, grains and all that. No eggs, sausage, bacon or what not. But for the price of our stay, I say it was alright.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask digitizedchaos about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPJohnsCrekk, General Manager at Hyatt Place Johns Creek, responded to this review
7 April 2012
Thank you for sharing your comments! You may be excited to learn we will have a new and expanded complimentary breakfast in the very near future! I hate that you experienced slow internet speed. I will share these comments with our service provider in an effort to eliminate these types of issues. Again, thank you for sharing and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angles
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
14 helpful votes 14 helpful votes
“Nasty mold in AC unit and on walls”
1 of 5 stars Reviewed 4 January 2012
1
person found this review helpful

After checking in late we noticed a musty smell in the room. When we woke up the next morning the sealed window in the room had puddles of water streaming down the glass. There was mold along the wall where the sprinkler for the room was located. But that wasn't the horror it was the in wall AC/heating unit. Once we took the cover off it revealed a mold horror show. We were offered to move to another room on the same floor and it smelled worse than the room we were in and the AC unit also had mold growing. Since I considered this a serious health issue I alerted Hyatt corporate including emailing a photo of the unit and after 45 days no response.

  • Stayed November 2011, travelled with family
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
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Ask eaglerockbarbie about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPJohnsCrekk, General Manager at Hyatt Place Johns Creek, responded to this review
7 April 2012
I want to personally "Thank You" for sharing your comments. Our goal is to always provide the best possible experience for our guests and I am sincerely sorry we failed to do that. Your comments are extremely valuable to me. I want you to know I do not take your comments lightly. It is apparent the areas in which additional training should, and will occur. I have shared your experience with the Executive Housekeeper as well as our Chief Engineer to ensure we, as a team, know the areas in which we need to improve. I am disheartened to know we fell behind the eight ball. I can assure you this level of cleanliness and service is not indicative of what we are capable of providing. I hope you will forgive us and will give us another opportunity to host you!
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Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Cozy and Comfortable”
4 of 5 stars Reviewed 19 December 2011

I had a two night reservation at this hotel. Although the rooms are spacious, the bathrooms are quite small. There is a sitting area with a couch and a longer chaise sectional. The desk was a nice touch, as I spent my evenings doing school work. There is a complimentary shuttle (that travels within a three mile radius of the hotel). I found the shuttle drivers and hotel staff to be very accommodating. There are a limited number of food items that are available around the clock. Coffee and chili were available after hours (late) both nights of my stay, which, oddly enough was what I was looking for. There are several restaurants in the local area, so dining choices outside of the hotel are plentiful. I would definitely stay here again, if in the area.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jennifer10010 about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Quiet & modern”
4 of 5 stars Reviewed 13 October 2011

Didn't know what to expect because I did not know the area.Hotel was contemporary,the lobby and dining area are together.no restaurant per se but you can order light fare and beer or wine.There is a bar.Breakfast is included but other than oatmeal no hot items.I thought it could have been better.You can order eggs which you are charged for.There is not an indoor pool.The room was clean & spacious.A very small bathroom & closet.The bed was very comfortable & no noise problems from hall etc.There is a beautiful lake & picnic area behind the hotel with a paved track to walk or jog.I would stay at this hotel again.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask delliemd about Hyatt Place Johns Creek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
29 helpful votes 29 helpful votes
“This Hotel is in a Quiet area of Duluth, Ga.”
4 of 5 stars Reviewed 12 October 2011

I wanted to stay as close as I could to Road Atlanta for I went to the Petit Le Mans race that was from September 28th - October 1st 2011. And I didn't care that this hotel was around 40 miles from the track. I was also saving money, I got my room for $79.00 a night. I arrived on the 30th of September and checked out October 2nd 2011. I had a couple of problems the first was when I looked at the driving directions up from I-85 I took the right exit 104 but when I got up to Highway 141 I took a left and should have taken a right. I then called the hotel and turned around. But it was to late the rush hour traffic for the area had begun. And it took forever to go 6 miles so please make sure you know how to get to this hotel. The other problem I saw at this Hyatt Place was my room #302 didn't have much of a view and when I opened the window there was no screen? I looked outside and saw a lot of trash that was on the ground. A couple of cardboard boxes and trash in general. The room was very nice the only problem I had was the light above the phone was out for the two days I was there.

Room Tip: If you want a view don't get room 302 the tree's are in the way.
See more room tips
  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hyatt Place Johns Creek

  • Hyatt Place Duluth
  • Hyatt Duluth
  • Duluth Hyatt
Address: 11505 Medlock Bridge Road, Duluth, GA 30097
Price range (per night):* INR5,097 - 8,738

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