Our stay was great. Two adults two children. Very quiet and very cozy.

We'd made reservations at the Holiday Inn Express-Dillard about a month ago for a little getaway to Clayton/Dillard, just to relax after the Thanksgiving hustle-bustle. I was not expecting a fancy place with amenities, just a clean, comfortable place to wind up in after a day of shopping and sight-seeing.

The hotel was not at all crowded, and we were able to check in early. The lady at the front desk, Shandaline (?) was fantastic. Very friendly and helpful...she really made my rating go from a 4 to a 5.

Our room was extremely clean, bed comfortable, decor just fine. Only things I noticed needing attention were trivial: wallpaper loose in one corner of the bathroom, and the toiletpaper holder was rusty/corroded.

The lobby was clean and inviting, hot coffee and cookies available at all times. We didn't use the indoor pool/spa, but there were several families in there swimming and it seemed clean and maintained.

Breakfast was a nice surprise...was expecting only pastries, cold cereal, etc for a continental breakfast. Instead, there were biscuits & gravy (yum) link sausages, pancakes, some kind of egg (didn't try) toast, bagels, danish, oatmeal. Overall, pretty darn good.

We were a little disappointed in the Dillard/Clayton area, unfortunately. Shops and everything closed up pretty early. We will probably go back some time in the summer months to do more outdoor stuff...will definitely stay at the Holiday Inn Express.

I've stayed at this hotel monthly for almost two years. Up until June of 2011, service and cleanliness were excellent.

In June, I noticed a dank smell throughout the hotel and I switched rooms twice because they were not clean. July & August were worse - there were fleas biting me in August and I never went back.

Good base for motorcyclers as many good roads near by. Not a great choice of restaurants near however. Challenging driveway. Very helpful staff. Great breakfast.