I called and made reservations for a room for myself and my family. We arrived at 3:30 am(August 15, 2003) and the clerk had no knowledge of our reservations. We paid for a room and when we got in the room it was 98 degrees in the room!! I attempted to turn on the A/C and nothing! I went down to the office to request a room that was already cool and had working air. The clerk explained that the air in the room works but he had to turn it on from the office. I aksed if any of the empty rooms were already cool and he replied "NO...you will have to give it time". I tried to explain to the guy that his plan was insane and certainly not customer friendly and he put up his hand to "shoosh me"!! I promptly requested a refund and left! I have NEVER been treated so rudely!! I would STRONGLY advise EVERYONE, (even people I don't like) to stay away from this DUMP! I went down the street to the Howard Johnson's and got a BETTER room for $20 a night cheaper than the Ramada and the "Ho Jo" has a swimming pool. The rooms were nice and clean and cool! You get breakfast in the lobby in the morning! I will NEVER EVER EVER patronize a Ramada establishment again! I'll sleep in the Car first!