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Comfort Suites – reviews, photos

5236 Armour Rd., Columbus, GA 31904
Hotel amenities
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Comfort Suites
Ranked #32 of 43 hotels in Columbus
3.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    3
    5
    3
    2
    2
Date Rating
Paola, Kansas
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Good choice for us”
4 of 5 stars Reviewed 13 August 2007

We were very pleased with this hotel. 5 people (1 grandmother, 2 parents, 15 & 10 year old) had enough space to spend 3 nights with no problems. The breakfast was good - waffle maker, fresh fruits, scrambled eggs, sausage, cereals. The pool was pretty small but we didn't spend much time there anyway. Room was clean and maids did a good job responding to our requests for more towels, bedding, etc. promptly.

The only issues we encountered had to do with the shower curtain rod. It was nearly falling off the wall so we called the front desk and the maintenance lady came immediately. She took care of the problem and made sure we were satisfied before she left. We were very impressed with this staff.

We learned a very valuable lesson in that if you book a hotel through a website, they may not be able to accommodate you as requested. We originally booked a room in the Sleep Inn through Travelocity. When we arrived, we were informed that they were not given all the information needed and could not provide beds for 5. Fire codes would not allow them to put a roll away in the room and they didn't have any larger rooms available. Luckily, they called the Comfort Suites next door and they had a room which would hold us all very nicely. The manager of the Sleep Inn was very helpful and made sure we were settled in at the Comfort Suites with no more problems.

  • Liked — Large room, great staff
  • Disliked — low water pressure
  • Stayed July 2007, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Virgina
1 review
“Disgusting Overall”
1 of 5 stars Reviewed 24 November 2006

The hotel was filthy, and the service was poor. I think they had bed bugs. Do yourself a favor and skip this place.

  • Liked — Leavng
  • Disliked — It wasn't clean.
  • Tips/Secrets — Avoid this hotel
  • Stayed November 2006, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“ok place”
3 of 5 stars Reviewed 3 May 2006

This place was ok. The rooms have refirgerators, couches & are roomy. You can tell the place is not very new. Its could have been cleaner (we had to ask for new sheets bc ours had stains). The pool is really small but wasnt usable when we stayed anyway (its supposed to be up & running May 1). The staff was nice at the desk but the maids were SLOW with requests. The breakfast wasnt great. High speed internet was great. Was in the 'better' part of Columbus & I felt safe

  • Stayed April 2006
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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A TripAdvisor Member
Cookeville, Tennessee
1 review
8 helpful votes 8 helpful votes
“Forget this place!”
1 of 5 stars Reviewed 2 August 2004
8
people found this review helpful

What a poor property. We had problems with smoked-in (non smoking rooms), appliances out of order, dirty, worn bedsheets, stopped up sinks, constantly running toilets. Wallpaper is poor shape. Smoke detectors disabled when we got there-informed staff and never was fixed. Bathroom doors that won't even close.

Forget the Choice Hotel 100% Satisfaction Guarantee promised by the chain....they promised themselves they'll get 100% of your money, and leave you 100% dis-satisfied.

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Additional Information about Comfort Suites

  • Comfort Suites Columbus
  • Columbus Comfort Suites
Address: 5236 Armour Rd., Columbus, GA 31904
Price range (per night):* INR5,377 - 6,105

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