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Doubletree Hotel Columbus – reviews, photos

5351 Sidney Simons Blvd, Columbus, GA 31906
Hotel amenities
Doubletree Hotel Columbus
Ranked #5 of 43 hotels in Columbus
4.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    34
    11
    5
    4
    0
Date Rating
Noblesville, Indiana
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
17 helpful votes 17 helpful votes
“OUTSTANDING Customer Service!!!!”
5 of 5 stars Reviewed 12 January 2012
1
person found this review helpful

Stayed at this property early December when visiting Ft Benning for my cousin's graduation from basic training. This hotel is EASY to get to from the Columbus Airport. Our flight got in at 10a, although they couldn't get us in our rooms (4total) that early, they did get us in our rooms well before the 3p check in time. Lobby was nice and spacious. Front desk staff was very accomidating and helpful. Everyone staff member that I passed said "hello" and "have a great day". I had a king room. The room was nice, looked recently updated, and clean. I was connected to another family member's double room which was just as nice. We had celebratory cocktails one night at the bar at Hollihans, which was nice that there was a "bar" so close by. That being said, this is the first Hilton property that I have been to where there wasn't some sort of complimentary breakfast...we figured it was because of the restaurant in the hotel, which did offer breakfast. The room service prices were resonable. Guess you could always have a world famous DoubleTree cookie for breakfast!!!! Still utterly disappointed that I never did get a cookie...not because it wasn't offered. I left the one I got at check-in in a family member's room...and they ate it. Then I just never got another one...totally my fault!!!! We got the millitary discount, so our rooms were $86 or so...which was a STEAL!!!! If you're visiting Ft Benning, or Columbus Ga for that matter...book a room at this property, you won't be disappointed!!!!! We are a Hilton Diamond Member Family, so we ALWAYS stay a Hilton Properties and the customer service at DoubleTree Columbus definatly OUTSHINED any other hotel I have every stayed at....GOOD JOB DoubleTree Columbus!!!! If I ever find myself back in Columbus, I will be staying with you!!!!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sarahgroves about Doubletree Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at Doubletree Hotel Columbus, responded to this review
13 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“Great stay”
4 of 5 stars Reviewed 12 January 2012

Pros
Great front desk
Hot cookie
Nice room
Great tv
Comy bed
Quite
Fast Internet
Great shower-water pressure awesome
Great free snacks in room

Cons
Dirty wash cloth under bed
Outdated elevator carpet
Did not like older tub

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Itrocs about Doubletree Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at Doubletree Hotel Columbus, responded to this review
13 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Very Friendly, Very Clean”
4 of 5 stars Reviewed 5 January 2012

Great hotel for the business traveler. Clean, friendly on-sire restaurant...people go out of their way to be helpful. Highly recommend.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Luvtotravel456 about Doubletree Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at Doubletree Hotel Columbus, responded to this review
11 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
stafford, va
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
“great government leisure rate”
4 of 5 stars Reviewed 2 January 2012

I discovered the Doubletree in Columbus because of the overall reputation of the chain and the great Government/military leisure rate. The hotel staff was exceptionally friendly and helpful (replacing my breakfast chit when I needed another) and the property itself was up to the bettter doubletree standards. Overall very happy. Don't worry about being at the airport, as Columbus is small enough that a drive almost anywhere is 15 minutes or less.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask johncatworth about Doubletree Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at Doubletree Hotel Columbus, responded to this review
11 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
43 helpful votes 43 helpful votes
“Business Trip”
5 of 5 stars Reviewed 22 December 2011

I had an overnight stay during a business trip earlier this week. When you travel frequently, sometimes the hotels start to all look alike and the big differences become the staff, the food, and the bed. I am happy to report that the staff was warm and friendly, the food/service was excellent, and I had a great night's sleep.

Not only would I recommend the hotel, I am already scheduled to return on another trip soon.

Room Tip: My room was on the first floor as I have designated lower floors in my preference profile. I was ha...
See more room tips
  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask estrata1 about Doubletree Hotel Columbus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGDTGM, General Manager at Doubletree Hotel Columbus, responded to this review
11 January 2012
On behalf of the DoubleTree by Hilton Columbus GA, we thank you for allowing us the opportunity to accommodate you. We know you have many options when traveling to Columbus and we are pleased and proud that you chose us.

We could not have been more excited to read your review. It is truly our goal each and every day to meet and exceed your expectations. We love nothing more than making you feel like Doubletree by Hilton Columbus is your local home away from home!

Again, thank you for choosing DoubleTree by Hilton Columbus GA as your home away from home in Columbus. We certainly look forward to having you stay with us in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Doubletree Hotel Columbus

  • Sheraton Columbus
  • Four Points Columbus
Address: 5351 Sidney Simons Blvd, Columbus, GA 31906
Price range (per night):* INR5,601 - 10,866

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