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Holiday Inn Columbus North I-185 – reviews, photos

2800 Manchester Expressway, Columbus, GA 31904
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Holiday Inn Columbus North I-185
Ranked #29 of 43 hotels in Columbus
3.5 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
    10
    14
    6
    12
    7
Date Rating
Fort Benning, Georgia
2 reviews
“Staff was friendly”
4 of 5 stars Reviewed 25 November 2011

We stayed here for over two weeks while relocating to GA for a military move. The breakfast staff should all be given raises. They were probably the most pleasant hotel employees I have ever met (and with my family having stayed in hotels for over 100+ days this year we have had significant chances to encounter plenty of hotel staff). For breakfast they have scrambled egg, biscuits, gravy, grits, bacon, sausage links, country potatoes, Dannon fruit on the bottom yogurt, muffins, danishes, individual boxes of Kellogg cereals, and fresh fruit. The fresh fruit includes cut strawberries, pineapples, melon, grapes, and manderin oranges. It was very good. Almost everyone at the hotel was very nice. The housekeeping staff would say good morning to us when we walked down the hallway to breakfast. Same with the front desk when they didn't have someone they were helping. It did get a little iritating having to ask for the breakfast coupon every morning rather than just being given enough of the to last for our entire reservation. Same with the 30% off dinner coupon. We would have actually ate dinner in the hotel restaurant more often if we didn't have to ask for it ever time we went in there. At other Holiday Inns where we have stayed all you had to do was mention that you were a hotel guest to get the discount rather than have to use a coupon. The room we had was a king with the sofa. It was large enough for us to move the table out of the way and put up our daughter's playpen and her swing. The bed had a thick mattress pad which made it feel more like a pillow top. The pillows could have been better (they seemed a little worn with parts that were bunched up). The room was clean and we did have the small fridge, but no microwave. I think all of the rooms have sliding glass doors. Ours looked out at the pool and had a small table and chair to sit outside. When we first arrived we did have to ask for a different comforter because there was something on the one that was originally in the room. The only real complaints that we had was on our last day. I had contacted the front desk and asked for a late checkout and was told we could stay until 2pm. Unfortunately, my baby had been up all night so when the housekeeping staff started knocking prior to 11 am they were interupting sleep that I desparately needed. They knocked four different times between that first knock and 1 pm, even though I had the do not disturb sign on the door. I could also hear them out in the hallway talking about wanting in our room so I finally gave up and just tried to leave as quickly as possible. The housekeepers vacumm was even sitting outside our door for us to almost trip over. We were in such a rush to leave I forgot my daughter's bottle that was warming in the bathroom. I remembered it about five minutes after we checked out and contacted the front desk immediately to tell them we would be coming back for it. Unfortunately, either the housekeeper was in such a rush to finish that she immediately tossed it upon entering the room or the front desk never contacted her to tell her that we were coming back for it and so it was thrown in the garbage. I was very upset because common sense would have told me that a bottle warming in warm water was going to be something that was missed right away and probably should be held onto for a couple of minutes, but that I guess was more than could be expected. The front desk did reimburse $6 for the bottle, but my real problem was that bottle was meant for my breast pump and was not able to be replaced right away, which meant that not only did I have to breast feed my daughter in rest stops with people looking at me doing it on the way for us to spend Thanksgiving in NC, but I will have to do the same thing on the way back since I can't get another bottle at any store here. I can order it online and get it shipped to a store in two weeks or to a house in two weeks, but no chance to get one to use before that. All because they were so quick to throw that bottle out I am now going to be forced to endure the pain of engorged breasts because I can't replace the bottle without traveling for multiple hours to get to a store that carries it. I don't really think the $6 makes up for the problems that one bottle and them throwing it away has caused for me. Overall the hotel is decent and staff is friendly. Just make sure that you don't leave ANYTHING behind for even five minutes or you may never get it back.

  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask joi K about Holiday Inn Columbus North I-185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn, Director of Sales at Holiday Inn Columbus North I-185, responded to this review
29 November 2011
On behalf of the entire staff, please except our sincerest apology for the inconveniences you experienced during your stay at the Holiday Inn in Columbus, GA.

Please know, we take your concerns seriously, it is our job to ensure your stay is pleasant and our goal is to exceed your expectations. We have discussed these concerns with our staff accordingly and have taken corrective actions where needed.

We greatly appreciate your kind comments and have shared them with the staff. We appreciate you taking to time to bring this to our attention. We wish you the best of luck with your relocation. Please know that we remain a call away. Again, we cannot apologize enough!
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Chicago, Illinois
1 review
“Best Hotel stay by far!”
5 of 5 stars Reviewed 22 November 2011

The hotel was easy to get to. The place looked great clean and well kept. The front desk person (young black man) forgot his name was the most helpful, understanding and had the Customer Service skills beyond his years. He helped us get the military discount for the room and gave my kids and I breakfast vouchers. The breakfast was not a continental like I thought it was a buffet with bacon, sausage, eggs, you name it! best I've seen. The rooms were clean. One of the best if not the best hotel stay I've been at.

Room Tip: The rooms on the 1st floor are the best.
See more room tips
  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ChitownRay about Holiday Inn Columbus North I-185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn, Director of Sales at Holiday Inn Columbus North I-185, responded to this review
23 November 2011
On behalf of the entire staff of the Holiday Inn, thank you so much for your kind comments and thank you for being our guest! I will make certain the gentleman you are referring to reads this. I know he would greatly appreciate your comments. I will also make certain his Supervisor is made aware of your kind comments. Again, thank you and know we are always a call away and hope to be your choice of hotels whenever your travel needs brings you back to the area.
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Lawrenceville, Georgia
Senior Contributor
46 reviews 46 reviews
Reviews in 27 cities Reviews in 27 cities
11 helpful votes 11 helpful votes
“Getting Better Each Year”
4 of 5 stars Reviewed 13 November 2011

I stay in this hotel once a year and it has progressively gotten better. Vast improvements have been made over the years from carpet, paint, fixtures, televisions, beds etc. Holiday Inn has been working hard on this hotel. a good nights stay at a good price. I would recommend this hotel for stays in Columbus. Keep a close eye out, I am in the group photo that hangs in the lobby with the Sixth Special Forces Run. This Holiday Inn really support the troops and i commend them for their support.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask suburbantravel247 about Holiday Inn Columbus North I-185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holiday Inn, Director of Sales at Holiday Inn Columbus North I-185, responded to this review
14 November 2011
We cannot thank you enough for your kind comments! We are honored to have you as our guest every year and certainly look forward to having you for years to come! Thank you so very much for the great plaque. We proudly have it displayed on our wall of fame! Thank you again! Happy Holidays and we look forward to seeing you guys same time next year!
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Jersey
Senior Contributor
38 reviews 38 reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
“Keep driving.”
3 of 5 stars Reviewed 12 November 2011 via mobile

My husband booked this room for a race near Ft. Benning, which was a quick 15 minute drive away. So location was great, right off the highway, and within perfect distance to the base. We traveled all day, and didn't arrive for check in until 11pm. We were exhausted and the front desk person, while friendly was painfully slow. We also had all our luggage with us, only to be told we had to pack it back in the car and drive to our room. The hotel was older, and the tooms had the appearance of a recent refurbishing, but the contractors didn't do a great job. Our shower drain clogged while showering whcih totally skeeved me out. I didn't know what the hell was causing the clog and I knew it wasn't my own hair! Eww! The shower head was also not firmly attached to the wall, and you could smell the chlorine in the treated water. The bed was comfortable, and for the 5 hours of sleep we got, I was glad that it was comfy, but soft. So for those of you who like firm beds, you might not be too thrilled. My husband said to try Holiday Inn express, he finds them to be better, newer construction.

  • Stayed November 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jerseyfoodie about Holiday Inn Columbus North I-185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maricopa, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Not bad”
4 of 5 stars Reviewed 23 October 2011

We stayed here when we moved here to GA. Not too bad. The room was clean as well as the bathroom. Beds were VERY comfortable! Loved them! Staff was friendly and helpful! The floors were a bit outdated and need to be redone, but overall nothing really bad to say about it. We were here for 5 days and didn't have any problems.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jeniaa24 about Holiday Inn Columbus North I-185
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Holiday Inn, Director of Sales at Holiday Inn Columbus North I-185, responded to this review
30 October 2011
Thank you for your comments; however we do not want your stay to be "not bad" we want you to have an excellent experience. The next time your travel needs brings you to the Columbus area, please allow us the opportunity to redeem ourselves. I would be honored to personally oversee your reservation. Thank you for your feedback and keep in mind, we would love the opportunity to show you the kind of service that you should expect!
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Additional Information about Holiday Inn Columbus North I-185

  • Holiday Inn Columbus Ga
  • Holiday Inn Columbus
  • Columbus Holiday Inn
Address: 2800 Manchester Expressway, Columbus, GA 31904
Price range (per night):* INR4,761 - 6,833

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