Okay, I'll start off by saying that this place is not a hotel, but rather a "garden style" hotel. Which is pretty much a fancy way of saying motel. Our sheets were dirty, and the bathroom was not cleaned. The people who worked there were very kind, but that doesn't make up for the non-sanitized room. It was very hard to fall asleep considering there were many late night partiers coming in from the time of 12:00am-2:00am. They were very loud, and I did not feel safe. I do not recommend this hotel to anyone, but especially people with children. Instead you should go to the Hampton Inn a few miles down the road.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 June 2011
Dear Guests:
I want to first thank you for your feedback. I must say that I am suprised that the accomodations were not "clean" as shown by the information you provided here. While it is true that we are an exterior cooridoor property or as some term a "garden style" we do pride ourselves on providing clean and comfortable accomodations. In fact, even on our last health department inspection we still maintained our 100% standard for cleanliness. I do understand that the exterior entrance is not standard with our brand any longer and does confuse people. However, we do take every effort to note that we are exterior. In fact, on our main web site we have the following statement, "We are an "exterior corridor" hotel featuring 1st and 2nd floor rooms. We do not have an elevator, all 1st floor rooms are in popular demand. Please specify your floor preference when making your reservation", for this reason.
I would welcome the opportunity to speak with you in person and review your reservation detail. I want all of our guests to have an outstanding experience not only at our hotel but also choose to stay at Hamptons when ever they travel. So please feel free to contact me at the hotel and I will be happy to look at your reservation in more detail and see what we can do to resolve your concerns.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC