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Hampton Inn Columbus-Airport – reviews, photos

5585 Whitesville Rd, Columbus, GA 31904
Hotel amenities
Hampton Inn Columbus-Airport
Ranked #33 of 43 hotels in Columbus
3.5 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    9
    3
    5
    5
    5
Date Rating
Chattanooga, Tennessee
Top Contributor
56 reviews 56 reviews
Reviews in 39 cities Reviews in 39 cities
15 helpful votes 15 helpful votes
“What a Great Stay~!”
5 of 5 stars Reviewed 3 January 2012

I do a lot of traveling for my job and stay in 2 or 3 hotels a week. Most are ok BUT, The Hampton Inn in Columbus GA was Above the Norm. From check in I knew I was going to enjoy and I was not wrong. Tequila the Front Desk Clerk (NOT the drink) was so truly pleasant that I felt at home. The rooms are SO Clean and fresh. This is a great location… Next and Every trip to Columbus, I have my place to stay… Hope any readers of my review take note and make your plans to stay at this Hampton Inn on Whitesville Rd. Columbus, GA.

Room Tip: I think they would ALL be as great as mine.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Ray S about Hampton Inn Columbus-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eufaula, Alabama
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Very pleased”
5 of 5 stars Reviewed 12 August 2011

I stayed here and was very pleased. The staff was very friendly!! I woke up right after breakfast ended and as I was checking out, the front desk employee offered to get me something to eat from the kitchen! The room was absolutely beautiful and well cleaned. My only complaint is that your room exits right in the parking lot and at night, there was a lot of noise from cars and their radios. Other than that, my night's stay was fantastic and would love to stay there again!

  • Stayed November 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask heatherashley about Hampton Inn Columbus-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
22 August 2011
It is always a pleasure to receive feedback from our guests. I am glad that our accommodations were to your standards and that you enjoyed your stay with us. The team here always tries to go that extra step to make our guests stays memorable and I was delighted that you had that experience. I do hope that we have the opportunity to have you back again soon and will share your feedback with my team. Safe Travels to you and we look forward to welcoming you back to our Hampton soon!
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south bend, indiana
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
2 helpful votes 2 helpful votes
“Old and Tired”
3 of 5 stars Reviewed 12 August 2011

This property has seen better days. The staff is courteous and friendly. but. the building is old and tired. Furniture is low quality. There is a nice pool area, all rooms are outside entry.

Room Tip: The best room is at another hotel.
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  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Roerck about Hampton Inn Columbus-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
22 August 2011
Thank you for taking the time to provide feedback regarding your recent stay at our facility. We are always glad to hear our customer feedback, good or not so good, so that we can improve on our customer service and accommodations.

The property is actually going on 25 years old this September, however, we do try to maintain the standards that our loyal customers have become accustomed to when staying at a Hampton Inn. In fact, we have just replaced all of our sleeper sofas, lounge chairs, desk chairs and activity chairs this week! Unfortunately, it was just a few days off from your visit but we are glad to have them for your next trip to the area and for our future guests. Then, of course, we have done several other upgrades this year including new room carpet, room artwork and repainting of the guest rooms. In addition we have completely refurbished our lobby area to the new "Hampton Perfect Mix" that is being rolled out across the country.

As you can see, while we are an older facility with the exterior entrances we do continue to maintain our property to the best of our ability. We look forward to welcoming you back again and thank you again for your feedback!
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1 review
“Great Place (If You Have Low Expectations).”
3 of 5 stars Reviewed 28 July 2011

Paid for a double room. When we opened the door it was a single King bed with a hide-a-way sofa. We called and complained and the desk person said it was all they had. We reminded them that we reserved a double and wanted a partial refund for the difference. Suddenly they "found" the correct room. We to collect our stuff and move across to another building. The satellite TV was on the blitz, so nothing to watch the desk said they were "switching over" whatever that means. We left early staying only 1 day of a two day stay but because we booked through Orbitz, they refused to refund the other day. I truly wouldn't recommend this as a stay. Did I mention it's a MOTEL with no inside accesses to elevator?

  • Stayed July 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Ukfan4sure about Hampton Inn Columbus-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
22 August 2011
I do apologize about the satelight outage. It is true that we did take our television system down for about 1 hour during your stay as we converted all of our TV programming to HD. This was an upgrade from the old system that we had in place which allowed us to add additional programming at a better quality. This upgrade is one that we felt our guests would enjoy while allowing us to add value to the guest experience. Unfortunately, with a system change there is no "good" time to take down one system in order to upgrade it to another. I do apologize that it was during a time period that you were wanting to watch television. However, I do hope that you could see the dramatic difference it made once the system was restored.
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Cleveland, Ohio
1 review
“I had to cancel my trip due to an emergency and they charged my card anyway!!”
1 of 5 stars Reviewed 20 May 2011

I am soldier in the United States Army and the day that I was scheduled to check in to this hotel, my mother passed away. I immediately got on a flight to Alaska. When I returned I tried to explain the unfortunate circumstances to this hotel staff; however, they still charged me $77 for a room that I never stayed in. They called it a guaranteed cancellation fee. Please beware. They will not be lenient to circumstances that are out of your control. I am really disgusted by this hotel and staff.

  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask marcthomas_11 about Hampton Inn Columbus-Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CSGAT_GM, General Manager at Hampton Inn Columbus-Airport, responded to this review
2 June 2011
I want to thank you for leaving feedback regarding your “no show” reservation. Unfortunately, in speaking with my management team at the property nobody has any record of this situation. I assure you that we do work very closely with our guests and the soldiers due to being only minutes from Ft Benning. As I do not have any information on exact reservation dates or the name the reservation was held I am unable to research this further. However, if you contact me at the hotel (706-576-5303) I will be glad to work with you and investigate this further for you. Unless this was a reservation booked through a third party, I am sure that I can assist you. I look forward to speaking with you soon.
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Additional Information about Hampton Inn Columbus-Airport

  • Hampton Inn Columbus
  • Columbus Hampton Inn
  • Hampton Inn Columbus Airport
Address: 5585 Whitesville Rd, Columbus, GA 31904
Price range (per night):* INR4,313 - 8,626

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Hampton Inn Columbus-Airport
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