We had booked 10 rooms to stay one night for our team as we were at a tournament. We had arranged and had letters of confirmation with numbers from regional sales manager. Upon arrival no rooms available. They stated it wasnt their fault. After hour long discussion made arrangements for rooms. Upon getting up breakfast was suppose to be included and stated so on contract. They lined us up and gave us fruit and a beverage. Would not give out that until we had gotten our guys in a line so as to assure no one got double breakfast. Never have I been treated so rudely or with such disdain after giving them a large nightly payment. I will be hesitant to stay at any courtyard-marriott hotel from this point on and we travel alot with our team.

Hotel looks very nice from the outside. Inside the room was too humid and hot. This caused me to get sick. It was in a very quiet area of town.

When I was in the room, someone from maintenance came in and said the wing was supposed to be closed for repairs.

Internet was not free.

you don't spend that much time in the lobby. The old courtyards are very predictable, and even though the new lobby is very nice, the rooms and hallways need fixing up too. For the last 20 plus years I they really haven't changed that much. This one is a decent location, close to Fort Benning and the Columbus airport. I love Marriott, but sometimes wonder what their business plan is.

We recently visited our soldier at Ft.Benning. We could not have picked a better place to stay. Extremely friendly, accomodating staff. Neat and clean rooms. Beautiful courtyard to relax in with pool and hot tub. Only 15 minute drive to military base. From hotel you can walk to mall and couple restaurants. Comfy beds. Had breakfast at hotel snack bar--very good. Also used market for a few items and had a drink in the lounge one evening. We will stay here again on soldier's next leave! We loved the location but were skeptical about trip advisor rating being a bit low---we were not disappointed!