I travel to Columbus, at minimum, 3 times per week. I am so happy to have discovered this hotel. The management and staff could not be more helpful and friendly. Mike, the GM, has me and my dog on a first name basis. The staff knows my preferences and does everything to satisfy their guests. They have offered to walk my dog and pick up my groceries. The property is clean and has everything I need (and more) during my stay. A few nights a week there is a happy hour and a cookout/dinner that is provided. I hadn't tried the breakfast until recently, and it is WONDERFUL. They are constantly changing the breakfast menu so that there is always variety. Now I look forward to breakfast each morning. The location is nice-it is surrounded by great shopping and dining facilities. I usually eat at the Jason's Deli off of Whittlesey Blvd- it's quick and tasty, and they'll even deliver.

I could go on and on about how wonderful this hotel is. Needless to say, I am so grateful that there are still places that genuinely care about their customers.

(We actually stayed for 8 nights in August 2010, but the date selector only goes back to September 2010.)

My favorite part of our stay at this hotel was the genuine, warm welcome we received from Britney upon checking in. We drove from St. Louis, MO to Columbus, GA that day (~700 miles) and Britney's bubbly reception was very refreshing. She gave us a welcome gift, and also invited us each to help ourselves to a free snack from the little store in the lobby. She reviewed (and improved) the rate I had booked in advance online. They were very accommodating with our special late checkout request, too.

The room met our expectations and special requests perfectly. We travel with pets and like to be on the ground floor near an exit. Everything was fresh and clean and in working order. The hotel is conveniently located to dozens of restaurant and shopping options. Plus it had good access for our daily trip to Callaway Gardens for a retreat.

The only thing preventing me from giving 5 stars is the odd "bacon rationing" at breakfast. Most mornings our schedule prevented us from eating the hotel's breakfast (we had to leave too early). But the one morning when we were able to have breakfast at the hotel, the dining room was overflowing with guests.

A large family with several teenage girls piled their plates high with bacon...taking every last slice! I requested some from the breakfast attendant and she said it would be 20-30 minutes. When she finally brought out more bacon, we nearly missed out again! The attendant reluctantly gave my spouse and me 2 slices each, after giving more to the voracious teenagers and their parents and grandparents.

I stayed here three nights last week. My room was clean and spacious. I saw a little wear and tear, but nothing to cause concern. There was plenty of parking and it appears there were a lot of guests staying at the hotel based on the number of cars in the parking lot. I'm picky, so the receptions on the nights I was there didn't have anything appealing to me so I hopped right on over to TGIFs. The breakfast was blah, yucky looking sausage patties and potato pancakes everyday. I settled for a bowl of oatmeal (not very good) for two days then on my last day I drove across the street to the Waffle House. Finally got full at breakfast :) The location of the hotel can't be beat. It's by everything (WalMart, Cheddars, TGIFs, Chili's, Sams Club, Buffalo Wild Wings, and much, much more).

The rooms are huge, breakfast is awesome, social hour is like dinner, but most of all the staff is sooo friendly and accomodating! The manager, Mike Donnely, goes the extra mile for his guests. This is not the biggest, newest, or fanciest Residence Inn that I've stayed at, but, in my opinion, it's the best because of the people who work there; they make you feel like family!