We had to stay here because we missed our conncting flight out of Atlanta. The front desk staff were courteous and prompt. There is also free breakfast and the Mexican restaurant in the hotel seemed fine, nothing stellar. However, the hotel itself is a different story. The rugs are bare in some spots, the elevator didn't work, the shower didn't work, and the blowdryer didn't work. Two of the very few machines in the "gym" (I use that term loosely) were out of order. The hotel itself is fairly quiet, however, if you are looking for rest and relaxation, look elsewhere.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 February 2012
I'm sorry to hear of your missed flight and apologize for any maintenance issues you may have experienced.
I have shared your review with the head of maintenance and can assure you the items have been taken care of.
I do realize 1 of the 3 elevators had been out of order at the time of your stay and I can report it has been repaired.
Thank you for the positive comments about the staff we always try to provide great southern hospitality. If ever in the Atlanta area please give us the opportunity to better serve you again, I will discount your stay 50%.
Thank you! Joann
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC