After a long drive from Tallahassee, FL, arrived at the Courtyard Marriott at 2:30 a.m., as expected. Earlier that day, had confirmed late arrival with daytime desk clerk at hotel. Upon entering the doors, met by agroup of four who were leaving saying the desk clerk was drunk and had locked himself in the back room and they were unable to check in. They were proceeding to another hotel. Finding that astonishingly unbelieveable, I proceeded in and found the reception desk unattended. After calling out, knocking on all accessible doors, I decided the police needed to be there to determine the whereabouts of the missing clerk. Meanwhile, my wife back home, was trying to locate an emergency number for 'Marriott'; none exists. She called reservations (1-800 number) and was told to call Customer Service in the morning as they would be there at 9 a.m.. I was totally exhausted and not interested in driving to find another hotel since I had a confirmed reservation at this hotel. If only the sleeping guests had known they were sleeping in an unattended hotel! The police were delayed in responding due to another issue, but appeared soon after my second call to them. They found the clerk in a back room, unresponsive, so they summoned an ambulance. After quite a while, the general manager, who had been called by the Brunswick Police, showed up and proceeded to check in those guests who had not left. I finally was in my room at 4:30 a.m.. This was absolutely too much drama for me to endure again. I'm relatively sure, by appearance that this particular Courtyard Marriott is as good as any other in that brand, but I definitely will never stay there again. As of today, I have been charged the full amount for my 2 1/2 hrs sleep. I had to be back on the road by 7 a.m. the next morning. I contacted the hotel two days later and was told by the clerk that the night clerk had been 'fired on the spot' for being drunk. She also stated that I needed to speak with the hotel manager, Mr. Steele, in order to have my account for that night adjusted. He never called. I certainly hope Marriott Corporation begins oversight of this particular property. I would suggest management conduct a thorough background investigation in the prescreening prior to employment. This should never have happened.

As Marriott members, we always try and stay at Marriott properties. We needed a quick place for a one night stay enroute to FL, and found this Marriott through our GPS. We were not disappointed. It was very clean, and easy on, easy off the turnpike. We asked for a quiet room, and were given a room at the far end of the hotel, furthest from the highway. One could hear a slight drone of cars in the distance, but it sounded like white noise and was not a problem for us. The room was spacious and both room and bathroom were clean. The mattress was great and we slept well. There are plenty of restaurants nearby. Front desk staff was helpful in recommending a local seafood restaurant, and breakfast wait staff was cheerful. AAA discount available.

Our family stopped for the night at this hotel on our way to Florida. It was late and I called several hotels looking for a room with two beds (for a family of 4) and good rate. This one had availability and the front desk was very accomodating in offering me a good rate which included breakfast. The hotel was nice, clean, had two queen-sized beds (very important for us, double beds are pretty small) and modern rooms/decor. The breakfast was a standard buffet (eggs, potatoes, bacon/sausage, biscuits/gravy, waffles, oatmeal, fruit, cereal and yogurt), the service for drinks was a little slow, but everyone was very nice. Overall, very good for a quick stopover.
Pros: Modern/clean, two queen-sized beds, breakfast available with certain rates, pretty quiet even though it's right next to I-95.
Cons: Poor water pressure (not awful, but not good), slow service at breakfast.

My family and I stayed at this hotel for one night en route from NY to Orlando. It was exactly what we needed it to be- clean, right off of the interstate, and easy to get in/out. The rooms were surprisingly large and beds were comfortable. There were a lot of food options nearby to grab dinner. The hotel also had a small outdoor pool, which we didn't use, but it looked like a nice place to take a dip.
The down side to the hotel was that the fire alarms were set off for about 20 minutes at 8 am. We called the front desk and were told it was just a "testing" by the hotel staff and not to worry, but it was rather annoying. The alarms went off both in the hallway and in our rooms.