It's a shame but this motel just isn't what it used to be. My family members have been staying here for several years when they've come to visit but will most likely stay at one of the other motels at exit 29 in the future. Sadly, the motel was sold about a year ago and the new management is nowhere near the same caliber as the former owners. Even though the rooms are still fairly clean, there are telltale signs that steps are no longer taken to guarantee a perfectly clean room - a bit of trash behind the nightstands, a stray hair, here and there on the bathroom floors, dirty microwaves, trash in the parking lot, grubby sidewalks. While the rooms now have coffee pots they do not put coffee in the rooms - you have to go to the lobby and ask for it. While they began to put it in my parents room, when asked, when they stayed over, they did not supply styrofoam coffee cups. The lady in the lobby in the morning, who I think was the owners wife, told my Dad that they do too supply cups and showed him the type - plastic water cups. I'm sorry but those are not suitable hot drink cups. Unfortunately, there are also other problems. Watch out for cafeinated coffee in the decaf pot and stale, moldy bread in the containers on the breakfast bar! The owner also has a lack of respect for both the guests and his employees because although he said he was giving my parents their AARP/AAA discount, when we looked at the prices in the Super 8 guide and checked with the the reservation line we found that they were actually charged full rate. The Super 8 customer service line says that all Super 8's offer these discounts but this motel DOESN'T even though the owner says it does.. When we asked him about the rates he was charging he swore up and down the rates were discount rates. Secondly, one of the employees told my sister that they have apparently been having a real problem with employee turnover for the last few months - that apparently not only does the owner lie to the guests, he also swears and yells at the employees. That makes sense because the employees were one of the plusses that my parents really liked about this motel. The lobby used to be a vibrant place where the employees and owners treated the guests like old friends. There was even one clerk who had the uncanny ability to remember returning guests and conversations that they had 6 months or a year before! Not only that, the old owner, Mr. Patel, also had the same uncanny ability to remember returning guests and would make a point of seeking out my family and asking about their health and life in general. Since the same employees worked there for several years and suddenly there is major employee turnover, to us, that is a sign that there are serious management problems. To sum it up, although at first glance this motel seems like an ok place to stay, judging by the lowered standards of the past year it seems to me that it's being held together by band-aids and will soon end up joining the long list of old, rundown, bad motels in Brunswick.