Don't go there if you want to taste good wines, but the site is quite beautiful if you want to see a nice landscape and castle. The guide for the wine tasting was friendly, but the best bottle that we tried was one that he had done on his own, which wasn't one people normally can taste and buy there. All the "commercial" wines were less than average...

Recently stayed at the newly renovated inn. Ok here's the simple breakdown. Don't get a corner room. It's really big but the TV so far away from the darn bed you better have binoculars. The tub is nice, hopefully they start using fabric softener on the robes!!! The staff is friendly and attentive.

Don't eat the breakfast buffet. The french toast stale and not tasty, the girl that makes the pancakes...fire her sorry she burnt all four of mine really? The buffet is just basic I mean for $200+ per night I expect fresh pastries from all over the world, organic options, hell even pure maple syrup.

The Muscadine Wine is awesome. The facility is clean, up-to-date and no free Wi-Fi...so opt-for the spa suites. More expensive but way better quality.

I agree the walls are super thin heard the guy next to me coughing the whole time...bummer. I wanted to yell GET A DARN COUGH DROP ALREADY!!!

All in all I still give it a 4 out of 5 I mean the name means a lot. It has 5 STAR customer service. They listed to my concerns post visit and said they will try to make the changes. Hopefully you'll have a better time than me.

Absolutely Blissful....What more can I say about my stay at Chateau Elan Winery & Resort, we really enjoyed the "Hot Stone Masssage" the entire staff accommodates your every need. The Inn was decorated beautifully and the beds slept so well. We ate at Paddy's Irish Pub, very good food and excellent service. When asked about my favorite place to "unwind" It is Chateau Elan hands down..... the Chateau is magical...Time and time again every visit is exquisite!! W Dent-Henry Lake Spivey, GA

We spent a long weekend at Chateau Elan late Jan 2012 as part of a Spa Girl's Trip. We had never been there before and 3 of the 4 guests were flying in for our trip and were looking for a upscale experience. As part of our stay, we decided to booked a 2 bedroom villa so that we could enjoy the common area and kitchen as part of our time together. Upon our arrival, we were disappointed to find the villa was unfortunately lacking in some of the typical updated amenties one have come to expect at resorts (ie, no DVD or pay-per-view TV) and the villa itself felt "cheap" because of several years old, lower end quality furnishing, carpeting, appliances and bedding. The attention to detail in our room was just not there -- we found trash underneath the couch & on the floor. We ordered room service for breakfast the next morning and also was disappointed in the quality and presentation of the food. We were off to a bad start and were nervous about what the spa experience would be like for us. Thankfully, it was night and day. The spa was immaculately decorated … it was warm, inviting but also updated and clean. We spent the entire day at the spa and even went back to our room to get our things to shower and dress at the spa instead of our rooms because of the ambience (and quality of the showers!). The services were amazing and each person was so nice to us. We enjoyed a nice long lunch at the Spa and met the head of Food and Beverage for the resort and shared with him some of our earlier disappointments. Simply put, he listened, acknowledged our issues and addressed our concerns immediately. The difference here was that he personally took action and we felt like VIP. Everyone at Chateau Elan really focuses on the guest experience and goes out of their way to make you feel special. We also were fortunate enough to meet their Resort Director and he also took great care of us too by simply showing his personal appreciation for our stay. It meant the world to us and by the end of our weekend, we went from disappointment to wanting to come back in the future.

Thanks to the amazing management team and great staff at Chateau Elan, I will definitely come back… I just hope you can match your focus on guest services with your accommodations and you will be a force to be reckon with in Atlanta!

Your friends from Portland, Charlotte, Washington, DC and Roswell.