Returned to the hotel for a second stay. No problems, the room was clean and quiet. Had good breakfast in the morning.

We were traveling from JAX to Savannah. Had gotten in late and stayed at this hotel because it was convenient to I-95. We were pleased with the service, being late in the evening the young man was very cordial and helpful. The room was very nice, although a little on small size, we were only staying for one night and so it was fine. The beds were very comfortable. The Television was a flat screen, which is important to my husband. My husband and I had breakfast. The selection was your standard fare: eggs, sausage patties, bisquits, bagels, cereal, waffles and juice. It was clean and the attendant was cleaning tables and the emptying the garbage. No complaints from us. We would stay here again when we are in the area. Overall a nice stay.

Have stayed in other Country Inn and Suites--this one is not on par with them. When we entered our room, the security lock fell off the door. There were no toiletries and the tissue dispenser was empty. There was a housekeeper in the hallway and we requested those items. She replied that she didn't have any and that we should go to the front desk. Went to the front desk with the broken lock and requested the items that were missing from our room. Desk response was that they didn't have any and that someone went to get them. She stated that she would bring them up to our room. After more than three hours, nothing had arrived.
We informed the desk that we had been driving all day and at this point, don't bother bringing up the items, we were tired and just wanted to relax. After further review of the room, we also became aware that there was a coffee pot, but no coffee. What is disappointing about this is that the staff had a casual attitude. An "I apologize for the inconvenience" by the staff would have been appropriate, but never occurred. Makes a inn guest why they have to go out for simple supplies. We slept with no security lock on the door. Thank goodness it was just an overnight stay!

Room I was given hadn't been cleaned, but I was quickly given another one. The second room was missing toiletries. I had my own and wanted to sleep, so I didn't bother reporting it. My wake up call was 2 hours early.

Now to the positive: The bed was one of the best I've ever seen. The area is quiet and very convenient to JAX airport. The staff was friendly and did take care of the problems I reported. The rooms and bathrooms were very clean.