We booked our reservation with Hotels.com for four nights at the Super 8 Hotel in Winter Haven, Florida. We had to pay a deposit of $20 in cash "for incidentals" or if we damaged the room.
Our room keys did not work half the time and we had to keep going to the front desk to get them fixed.
The continental breakfast consisted of watered-down orange juice, coffee, a few donuts, and two jars of jelly and a loaf of bread.
The third day we were there my husband's prescription glasses mysteriously disappeared from the nightstand. We searched the room but could not find them. The next morning, he politely mentioned his glasses to the maid, and she said that she left them on the bed. So my husband asked if they could have been mixed up somehow with the sheets. So the maid got the laundress who said she had not seen them. Then we reported the missing glasses to the front desk. That same day we returned about 4 p.m. to find that both of our keys would not work again so we headed to the front desk to get that fixed and were told that they had found the glasses behind the same nightstand where we had looked and where the maid had looked in our presence that morning. Needless to say, we took everything of value with us from then on when we left the hotel.
After returning from breakfast out, our nonsmoking room smelled of smoke. I made a comment to the maid about this and when we left to get our keys fixed at the front desk, she sprayed something to make the smell dissipate.
The laundry facilities were out of order.
When we checked out after four nights, we received our $20 deposit back but no one even checked the condition of the room.
According to Hotels.com this Super 8 in Winter Haven was supposed to be a two-star hotel. I would consider it a half star at best.
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- Super Eight Winter Haven
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- Winter Haven Super Eight
