We booked our reservation with Hotels.com for four nights at the Super 8 Hotel in Winter Haven, Florida. We had to pay a deposit of $20 in cash "for incidentals" or if we damaged the room.
Our room keys did not work half the time and we had to keep going to the front desk to get them fixed.
The continental breakfast consisted of watered-down orange juice, coffee, a few donuts, and two jars of jelly and a loaf of bread.
The third day we were there my husband's prescription glasses mysteriously disappeared from the nightstand. We searched the room but could not find them. The next morning, he politely mentioned his glasses to the maid, and she said that she left them on the bed. So my husband asked if they could have been mixed up somehow with the sheets. So the maid got the laundress who said she had not seen them. Then we reported the missing glasses to the front desk. That same day we returned about 4 p.m. to find that both of our keys would not work again so we headed to the front desk to get that fixed and were told that they had found the glasses behind the same nightstand where we had looked and where the maid had looked in our presence that morning. Needless to say, we took everything of value with us from then on when we left the hotel.
After returning from breakfast out, our nonsmoking room smelled of smoke. I made a comment to the maid about this and when we left to get our keys fixed at the front desk, she sprayed something to make the smell dissipate.
The laundry facilities were out of order.
When we checked out after four nights, we received our $20 deposit back but no one even checked the condition of the room.
According to Hotels.com this Super 8 in Winter Haven was supposed to be a two-star hotel. I would consider it a half star at best.

Quite possibly the most disgusting hotel we NEVER stayed at. We checked out 2 hours after checking in and got our money back. We too we're down for Indians Spring Training. Bloody mattresses and bugs. Absolutely filthy. I do not think this hotel is even up to health code. I can't believe it's still open. This should be shut down for health code violations.

I decided just a week before to travel to Winter Haven for the Cleveland Indians' spring opener. As such, the town's hotels were basically sold out...but I found vacancy here. There was good reason for that.

When checking in, I should have taken a clue from the thick layer of crud on the check-in window. The desk clerk knew who I was as soon as I said I had a reservation...leading me to believe that they don't get too many, instead depending on a walk-up clientele. You may draw your own conclusions from this statement.

Once I got in the room, there was a layer of greasy fuzz on the phone mouthpiece, filthy carpets, the door chain was broken off of the frame (as if the door had been kicked in), the mattresses were pretty thin, the sheets were "dubious" (though I didn't see any hairs or stains)...all in all, the nastiest place I've ever stayed. It was late and area hotels were sold out, so I weighed the option of sleeping in the rental car. Instead, I went to a 24-hour grocery and bought some Lysol, sprayed down the bed, TV remote and toilet, and slept on top of the sheets with the bedspread removed and my clothes on for six hours, and then got the heck outta there. I couldn't wait to take a shower at my next stop after the game, as I wouldn't take one here (suspecting I'd leave the tub carrying things I didn't enter it with).

I'm no Felix Unger-type fussbudget (ask my wife, I'm rather a slob), but I was honestly appalled at the filth here. This is the sort of place that you'd think only exists in fiction. Avoid.