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Budget Inn & Suites Orlando West – reviews, photos

1.5 of 5
13603 West Colonial Drive, Winter Garden, FL 34787 (Formerly Americas Best Value Inn Orlando West)
Hotel amenities
Budget Inn & Suites Orlando West
Budget Inn & Suites Orlando West
Budget Inn & Suites Orlando West
Budget Inn & Suites Orlando West
Budget Inn & Suites Orlando West
Budget Inn & Suites Orlando West
2.5 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    2
    9
    7
    5
    13
Date Rating
Uhrichsville, Ohio
1 review
1 helpful vote 1 helpful vote
“DO NOT STAY HERE”
1 of 5 stars Reviewed 28 December 2010
1
person found this review helpful

Made reservation a month in advance, explaining we had 2 adults and 4 children requested a kitchenette. Arrived to no kitchenette, late Friday night. On Saturday had to get maintenance, due to shower water being either cold or extremely hot, no happy medium. After the weekend, Manager Marissa decided it appropriate to then inform me that we had to many people in our room and basically said I lied to them about number of people in our room.(what happened to customer service and customer is right) After lengthy argument in which I threatened a lawsuit, she finally left me alone about the number of people in my room. Put a Do Not Disturb sign on door when we arrived, on wednesday of our stay I returned to room to find that housekeeping had been in my room. On Saturday of our stay we seen a cockroach in our room, mentioned something to desk staff, was told it happens all the time, that the roaches come from the extended stay building across the property. On Sunday found another roach in our room. Beds are very uncomfortable, could have put a blanket on floor and had a softer sleep. Walls in room need cleaned then repainted. There was a fitness center that was not open the entire time of our trip. Majority of staff is friendly with the exception of a few. Lucky for my family we were not at the hotel a majority of the time(Disney, Sea World, Family Obligations). Next trip to Florida, I DEFINITELY WILL NOT STAY THERE.

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask christophermcn1 about Budget Inn & Suites Orlando West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
1 review
“DON'T GO THERE IF YOUR LIFE DEPENDED ON IT!”
1 of 5 stars Reviewed 3 August 2010

TERRIBLE! Dirty, disgusting, stains of god knows what on walls, doors, and bathroom. Bed is a matress on a board. Remote was missing back and batteries, probably previous guests stole the batteries. Bulldoze it down completely. Never stay there, ever! Pool was big but I would never go in as the water looked moldy. Disgusting place!

Stayed July 2010, travelled with family
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Ask lisak52 about Budget Inn & Suites Orlando West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ Johnson, General Manager at Budget Inn & Suites Orlando West, responded to this review
8 October 2010
Dear Guest,

Thank you for taking time out to review your stay with us. We strive to offer our guests a clean room at a great value...

We were disappointed to hear that your stay was less than enjoyable. We have taken care of these problems since then and are currently working on improvements to the property .
We thank you for taking the time to bring these things to our attention.

Again We apologize,.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Surrey
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Great cheap place to stay”
4 of 5 stars Reviewed 22 June 2010

We stayed here in September and were happy with it so returned. It is cheap and clean, Usually have the pool to yourself. The few people around are friendly. Rooms very nice and cleaned daily. There is a lovely i-hop on site so you dont have to go far. Pool is lovely. Cleaned twice a day. About 15 mins from I-Drive, Seaworld etc so worth saving money by staying here. We said we would come again and we did!

  • Stayed June 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Nunnage about Budget Inn & Suites Orlando West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ Johnson, General Manager at Budget Inn & Suites Orlando West, responded to this review
8 October 2010
Dear Guest,
We are glad to hear that you enjoyed your stay at our hotel. We strive to offer our guests a clean room at a great value. We look forward to having you as a guest again.

Thanks,
General Manager
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fort lauderdale, fl
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Really bad”
1 of 5 stars Reviewed 20 April 2010

To put it nicely they offer no amenities besides a really nice heated pool.The location is really great too, actually its only 6 miles from disney world. I slept well despite the issues listed below. The size of the rooms are really big with a balcony but the bathroom isnt clean at all it was rusted and dated. The lobby though is very nice and clean. There is a perkins across the street that offers amazing food for great prices. I stayed here once before but it was a late nite check in and the kids and I were tired so we didnt do very much around the hotel. Upon first glance the hotel looks nice but after a second look I didnt like it at all. We found a needle in one of the drawers, I dont think it was used but it makes you wonder what their regular clientele includes and whether their cleaning people check stuff after the guests check out. Anyways, at this stay there was a terrible smell of turpentine which intoxicated the whole hotel(they said they were stripping the walls and it was 9 pm the machine was loud and the smell was so strong!~).I wish they would have told me about the renovations when I checked in. The receptionist refused to move me since she said the smell was affecting the whole hotel. My kids and I were miserable the whole nite, they refused to refund my money although finding another hotel at the time of nite it was, was not an option, the manager was supposed to contact me but never did. All in all this hotel disappointed me big time compared to my first stay.

  • Stayed March 2010, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask bunnybaby99510 about Budget Inn & Suites Orlando West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ Johnson, General Manager at Budget Inn & Suites Orlando West, responded to this review
8 October 2010
Dear Guest,

Thank you for taking time out to review your stay with us. We strive to offer our guests a clean room at a great value...

We are very sorry for any inconvience to you and your family. We have taken care of these problems since then and are currently working on improvements to the property .
We thank you for taking the time to bring these things to our attention.

Again We apologize for your inconvience..
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ontario
1 review
“Horrible”
1 of 5 stars Reviewed 23 February 2010

Warning. this is no hotel, it just a dump on the worst side of town, soo disgusting i was not even able to spend one night there. very old and run down , this place should be buldozed down As soon as possible.. It just stinked..
Esther from Ontario Canada

  • Stayed February 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask jonas10 about Budget Inn & Suites Orlando West
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russ Johnson, General Manager at Budget Inn & Suites Orlando West, responded to this review
8 October 2010
Dear Guest,

Thank you for taking time out to review your stay with us. We strive to offer our guests a clean room at a great value...

We are very sorry for your perception of the hotel and area we are located. We are currently working on improvements to the property and hope you will allow us to host you again.
We thank you for taking the time to bring these things to our attention.

Again We apologize,.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Budget Inn & Suites Orlando West

13603 West Colonial Drive, Winter Garden, FL 34787 (Formerly Americas Best Value Inn Orlando West)
Price range (per night):* INR2,835 - 4,391

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