“Embarrassed to stay here. Car damaged in parking lot.”
I booked this hotel for my family since the more popular hotels were booked for the weekend. It was a huge mistake. I felt embarrassed staying here. Overall, the entire hotel feels very "old" and the location seems rather shady (there were people urinating in public one block from the hotel). We only booked the hotel for one night, and it was barely acceptable. We had three rooms (we were given an extra room free of charge since someone stayed an extra day in our double bed room). The first sign of trouble was the elevator which sounds like it's about to break down. Second, we could not get into two of our rooms because for some reason you need to pull the handle up to enter (while the third room's door works normally - by pulling down). In all three of our rooms, we had to pull the stopper up in the shower so the tub does not fill with water - not a big deal. The beds were fairly lumpy in two out of three rooms. We happened to come here on a fairly cold day and my heater was broken. But overall I suppose the rooms themselves were "acceptable". The following morning, we decided to have the continental breakfast. I suppose I should not have expected much, but it was extremely basic: cereal, coffee, plain refrigerated bagels (no plastic knife to spread butter), and diy waffle machine. It would have been nice if they could at least spare some plastic knives and maybe a muffin or two. All of this would have been OK I guess but then we found out our rental car was "keyed" in the parking lot overnight. I've never seen a car "keyed" my entire life and it happens the one day we stay at this hotel. If I had to visit this area again I would definitely choose a better hotel in a safer location.
The only positive was the lady from the front desk we dealt with. She was very friendly and had a great attitude.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC