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Residence Inn West Palm Beach – reviews, photos

3.0 of 5
2461 Metrocentre Blvd, West Palm Beach, FL 33407
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Residence Inn West Palm Beach
Residence Inn West Palm Beach
Residence Inn West Palm Beach
Residence Inn West Palm Beach
Residence Inn West Palm Beach
Residence Inn West Palm Beach
Ranked #15 of 34 hotels in West Palm Beach
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    9
    7
    14
    4
    2
Date Rating
Spring Hill, Florida
1 review
“Great Place!”
5 of 5 stars Reviewed 28 February 2011

Really nice hotel. Very clean, smells good. Staff courteous and helpful. Kitchen was nice, all full size appliances, including a dishwasher. Flat screen TV on a swivel so you could watch it from the bed or couch. Awesome breakfast: eggs, sausage, biscuits & gravy, oatmeal, fruit, yogurt, muffins, bagels, etc... Pool area nice. I would definitely return if in the area. Only recommendation would be to call a day ahead and make sure they have turned the ice maker in frig on. Our ice maker was off and they do not have a bulk ice machine. However, you can get ice from the front desk.

  • Stayed February 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DawnC61 about Residence Inn West Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
orlando
1 review
“Smoked In Rooms- Smelly Halls- Indifferent Management”
1 of 5 stars Reviewed 17 February 2011

I would avoid this one folks. Upon checking in I was asked to sign a wavier that I would not deface the room or smoke in it. Would'nt you know it, when I got to my room it reeked of smoke with an odor that would give O'Malley's Pub a run for its money. Turned around and walked out. Management was indifferent and I left for another hotel. My Platnium Reward Card didn't help either. Checking in to Hilton's reward membership.

This one is a rotten egg.

  • Stayed February 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask ReggieHammond about Residence Inn West Palm Beach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Smelly hallways and political views forced onto you”
2 of 5 stars Reviewed 25 December 2010
2
people found this review helpful

Probably the worst Residence Inn I have ever stayed in.
The good:
1. Breakfast was decent
2. Kitchen utensils were all there

The bad:
1. Dear Marriott, I do not appreciate when you are allowing managers to shove their political views down my throat with Fox "News" being a default channel on all TVs. If I wanted to watch extremist morons, I would choose so myself. Put on PBS, History, Channel, CNN, or anything else neutral.
2. Air out your hallways. They stink!

The ugly:
1. You call that a workout room???
2. Two towels by the pool does not even cover one guest, let alone full hotel.
3.May want to teach your cleaning staff to have arguments off-site

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask apsinkus about Residence Inn West Palm Beach
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Wellington, FL
1 review
“Not too bad”
3 of 5 stars Reviewed 21 July 2009

My fiance and I stayed here one night as we live in the area and were having some work done on our home and needed a place to stay for the night. I choose this hotel because it was one of the few hotels in the area that allowed me to bring my two dogs and did not charge a large fee for pets. The room was great, although it was a little dirty, the kitchen counter looked as if it had not been cleaned off and there was a stain on the sofa. since we were only there for one night it was not that big of a deal. I also liked that it had a kitchen area in the room. Overall, it was quiet and everything was in working order. It is not in the best area of town, and one of the exits on the side of the hotel did not lock, even though there was a sign posted stating that the door was locked and you needed to use your room key to open it. So, that was a little concerning. However, it met my needs for the night and I would probably stay there again if I had to just because I can bring my dogs.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask dogtraveler02 about Residence Inn West Palm Beach
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Buffalo, NY
Senior Contributor
24 reviews 24 reviews
Reviews in 17 cities Reviews in 17 cities
20 helpful votes 20 helpful votes
“Not Bad, But not as big as expected.”
3 of 5 stars Reviewed 19 July 2009

We stayed in this hotel while we were attending a hockey tournament in the area. We have stayed in many other Residence Inns in the past, and this one wasn't quite what we are used to. The room was much smaller than most. We had a one bedroom suite, and it was somewhat annoying that my son could change the channels in the bedroom with his remote in the common room- that's how small it was!

Other than that- the breakfast was only okay- we've definitely had better. Seats in the eating area are hard as rocks.

The front desk staff was awesome- helping us find our way around and recommending things for us to do. The pool area is very nice with a grill anyone can use and a sport court right next to it- making it easy for a parent to watch two or more kids doing several activities.

  • Stayed July 2009, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cmdressel about Residence Inn West Palm Beach
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Additional Information about Residence Inn West Palm Beach

  • West Palm Beach Residence Inn
Address: 2461 Metrocentre Blvd, West Palm Beach, FL 33407
Price range (per night):* INR5,780 - 8,226

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