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DoubleTree by Hilton Hotel West Palm Beach Airport – reviews, photos

3.0 of 5
1808 South Australian Avenue, West Palm Beach, FL 33409
Hotel amenities
DoubleTree by Hilton Hotel West Palm Beach Airport
4.0 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
    36
    17
    12
    14
    5
Date Rating
Grays Thurrock, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
“Perfect!”
5 of 5 stars Reviewed 8 February 2012

Was a pleasure to stay here. First place we saved after a 9 hour flight and it was great! Reception was very friendly (even got free cookies when ever we wanted). We were working at the Kravis Center so it was extremely close to there (2/3 minute drive). The rooms were very clean and spacious. We had a room facing I75 and considering it was always a busy road it was extremely quiet. The internet was slow at times which made Skype etc hard to use sometimes but it worked ok 90% of the time. The bar staff were great and helpful when we were asking questions. The pool and gym were excellent; clean, well stocked and warm! and the hot tub was to die for!! The only issue we really had was check out and sometimes reception could be busy which meant a fair wait to speak to someone.

Overall a fantastic experience. Check out was a little slow as we had to pay for some room service on personal cards instead of business but overall well worth a stay!

Room Tip: Rooms facing I75 are as quiet as ones not facing this direction.
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Adam M for West Palm Beach
Ask Adam M about DoubleTree by Hilton Hotel West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie Trabold, Guest Relations Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
13 February 2012
Dear Adam M,
Thank you so much for the wonderful feedback. We at the DoubleTree West Palm Beach are so pleased you had a great stay and enjoyed the amenities we offer. We hope to see you back again soon!

Sincerely,
DoubleTree West Palm Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida, United States
1 review
“yyyyyyyyeaaa go giants!!!!”
5 of 5 stars Reviewed 6 February 2012

double tree of WPB is off the chain!! let me tell you the staff are awesome!! those cookies are awesome!!!the room service is awesome!!!all the staff are super friendly jessica,evelyn,birana super nice kay is outstanding but yeah man double tree is like my second home by the way GO GIANTS!!!!!!PS italian girl24 you suck!! must be a patriots fan

Room Tip: second floor is where the party is at!!!!room 204 what whaaattt!!?
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dammet M about DoubleTree by Hilton Hotel West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
1 review
“Amazing Service”
5 of 5 stars Reviewed 6 February 2012

Hello, my name is Anthony, and I would just like to say that your Jessica in "Sales" is an awesome and representation of prestigious service. Very sweet and highly accomodating, she made sure I was all set up and well taken care of. I would also like to thank, at the front desk, Briana and Kaylin, both easy to talk to. Extremely helpful and very nice young women with great personalities. You seem to have a highly intelectual staff on hand at all times, they are very competent and well trained. Thank you for making my stay Amazing.
Post Script,
Phenomenal Cookies!

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kriz K about DoubleTree by Hilton Hotel West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
13 February 2012
Hey Anthony! Thanks so much for the compliments! The girls truely do appreciate it. And you are right, good help is sometimes hard to come by so when we find gems like the girls we have now, we keep them! Hope to see you again soon!
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New Fairfield, Connecticut
1 review
“Great hotel & location”
5 of 5 stars Reviewed 3 February 2012

DoubleTree Hotel is a great location to West Palm Beach Airport & Downtown West Palm Beach. The staff was super friendly, always a smile on their face, very helpful, from the Sales Manager to front desk. The hotel is set back from the main road which made for a good nights sleep. Rooms were spotless and the home made cookies are to die for....yummy. If you want to get away for a weekend, vacation, business trip...there is plenty to see and do in West Palm & Palm Beach. Highly recommend.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask anny l about DoubleTree by Hilton Hotel West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
“Terrific Stay!! For both business and pleasure.”
5 of 5 stars Reviewed 3 February 2012

I I recently had a business trip in West Palm, which I intentionally planned on a Thursday/Friday so I can stay in West Palm for the weekend. My stay at the DoubleTree was perfect! The staff were very friendly and accommodating. The room was clean and comfortable. The first two nights I was there for business and the location was perfect. Close to the airport and close to the downtown area. For the weekend when I stayed for pleasure, the location was still perfect. City place was easily accessible and the beach wasn't far at all. I travel a lot for business which means I have stayed in several hotels. I highly recommend this hotel if you are visiting the West Palm area!!
- Dianna from NYC

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dianna163 about DoubleTree by Hilton Hotel West Palm Beach Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00jayp00, General Manager at DoubleTree by Hilton Hotel West Palm Beach Airport, responded to this review
13 February 2012
Dianna, Wow! i should have had you clock in when you wrote that response! That is one of the nicest reviews of any hotel I have ever read! I will be sure to post this for the staff to see, they deserve it. Hearing compliments like these from guests has much more validity than the same old "great job" coming from thier boring old GM. The smiles that they have when reading these reviews is proof that they are truely appreciative. A sincere "Thank You" from all of us at the DoubleTree!
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Additional Information about DoubleTree by Hilton Hotel West Palm Beach Airport

  • Doubletree West Palm Beach
  • West Palm Beach Doubletree
Address: 1808 South Australian Avenue, West Palm Beach, FL 33409
Price range (per night):* INR5,558 - 18,564

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