Traveled on 2/21, arrived before noon but early check-in was not available. They stored are luggage and we end up checking in after Corp. dinner at around 8:30. The male manager (didn't get his name, about 5'10", 170 lbs; brown hair) was very short & rude to me when I asked for a different room, stating they were sold out. The gal was VERY nice and seemed embarrassed about his behavior.
Room #103 was horrible....had peeling wallpaper in several areas in the bathroom (which was large and spacious, handicap room) and it look like someone had spit up on the wall next to the garbage can.
This was definitely not up to Hilton standards and I told my travel department to never book our Corp travelers and guests at this hotel!!!
- Also Known As:
- Hilton Garden Inn West Palm Beach Airport Hotel
- Hilton Garden Inn West Palm Beach Airport Hotel West Palm Beach
- Hilton West Palm Beach
- West Palm Beach Hilton
- Official Description (provided by the hotel):
- Located just one mile from Palm Beach International Airport, Hilton Garden Inn West Palm Beach Airport is ideally situated near exciting attractions such as Downtown Palm Beach, City Place and Kravis Center. Our Palm Beach Airport hotel features convenient amenities such as free onsite parking, free property-wide WiFi and onsite restaurant. Start your day off right with a made-to-order breakfast from Great American Grill. Keep up your routine at our 24-hour fitness center. Each guestroom of our Palm Beach Airport boasts the Hilton Garden Sleep System® beds, flat-screen TVs, microwaves and mini-fridges. Stay productive while on the road with free in-room WiFi, large workspace and room service. End your busy day in Palm Beach with refreshments from the Lounge or relax by the outdoor pool. ... more less
- Reservation Options:
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