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Hyatt Place West Palm Beach Downtown – reviews, photos

3.0 of 5
295 Lakeview Avenue, West Palm Beach, FL 33401
Hotel amenities
Hyatt Place West Palm Beach Downtown
4.0 of 5 stars 128 Reviews
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128 reviews from our community

What travellers say about this hotel
  • Flat screen TV(6)
  • Comfortable bed(3)
  • Very nice(3)
Traveller rating
    62
    44
    13
    7
    2
Only show reviews for Family (25) | Couples (38) | Business (33)
Date Rating
Broadbeach Queensland
Senior Contributor
30 reviews 30 reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
“A welcome return to a an old friend”
5 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

Its a long way to go from Australia to West Palm Beach but with relatives in the area this hotel has always been the stay of choice for my wife and I and is the still the best and most convenient place for visitors to stay in all West Palm Beach.
As a visitor it really does take some time to realise how close you are to the airport and once you get your bearings that you can walk to the central area of WPB quite easily.
Unlike the glitzy stuff this hotel doesn't jump out and grab you as a great hotel but its ambience grows on you and after a few stays you know exactly what to expect.
The lift maybe a little slow when you are on the top floor but in this hotel really - what is the rush.
The free breakfast bar is always replenished quickly and the variety is quite satisfactory.
The new bar is a an excellent addition to a previously vacant area of the hotel and allows for some interaction with friends before heading out for dinner or whatever.
The rooms are big and comfortable - free wifi - and plenty of space to relax.
The shuttle is always an easy alternative to getting around and the front desk staff are always helpful and attentive (even though they seem to multitask all kinds of jobs responsibilities).

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by broadbeachboy for West Palm Beach
Ask broadbeachboy about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
7 February 2012
broadbeachboy,

We greatly appreciate your review and comments for our Hyatt Place. We have upgraded our breakfast and I am very happy that you have chosen us for your needs when visiting the Palm Beach area.

Please ask for me during your next vist.

Sincerely,
David F Cuadra
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
1 review
“Hyatt Place West Palm Beach Downtown”
5 of 5 stars Reviewed 30 January 2012

This was absolutely one of my best vacations. I loved the hotel, the staff were so nice and so very helpful. The shuttle took us to the beach and also to City Place and we never had to wait very long for them to pick us up.

We liked the breakfast that we had every morning. The fruit was fresh and there was a big variety to choose from.

We went to dinner at Charlie's Crab that was recommended by Ariel from the hotel and we were treated there like royalty. Loved that place.

Again all the staff we met were wonderful. We definately want to go again.

Room Tip: We were on level 3 and it was ok.
See more room tips
  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gaylene L about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
31 January 2012
Gaylene,

Thank you so much for your response. Our goal is to exceed your expectations each visit and I am thilled that you enjoyed your stay. I will be sure to share your comments with my staff.

Sincerely,
David F Cuadra
Assistant General Manager
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The Netherlands
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Good hotel, perfect location, but airco noisy”
4 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

We stayed a Friday night in january (cool weather). The room was spacious and everything ok. We were close to the shopping center with many shops and restaurats. The Friday was a busy night with lots of people around. The hotel was clean, arking good and the free breakfast buffet eprfect with a good variation of cold and warm things. The only thing was the airco. As an European we are not used that the airco is always on in North America. The airco unit was next to the bed amd when you switch it n I cannot sleep anymore. So in the summer that could have been a problem for us.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask OlgaandJan about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
24 January 2012
OlgaandJan,

Thank you so much for taking the time to review our Hyatt Place. Please keep in mind that your comments regarding the air conditioning are helpful to us when considering any improvements that would be beneficial to the hotel.

I hope we can continue to provide you accommodations the next time you visit the Palm Beach area.

Sincerely,
Dave Cuadra
Assistant General Manager
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Virginia Beach, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Nice, convenient place to stay in West Palm”
4 of 5 stars Reviewed 12 January 2012
2
people found this review helpful

As with all Hyatt Places the rooms are nice, clean, and expansive, offering every tech amenity you could want. The showers are "euro", and pretty bizarre, but functional. The breakfast is pretty weak, but for what you pay atleast you get it. The parking free regardless of parking is just not right (luckily I was parking, which was convenient).
We did take advantage of the Starbucks service and had a few espressos which were right on par with expectations, nice touch.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Michael M about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
16 January 2012
Michael M..

Thank you for the wonderful review.

We have received a great deal of feedback on our breakfast and I would like to point out that we now offer an entirely new complimentary hot breakfast.

I hope you will consider us for accommodations the next time you visit the Palm Beach area and thank you once again.

Sincerely,
Dave Cuadra
Assistant Manager
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Tampa, Florida
Senior Contributor
23 reviews 23 reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
“Good location and price”
4 of 5 stars Reviewed 23 December 2011

This Hyatt Place is different from most in that the layout is odd and the shower doors are funky in that they do not really close but bend a bit....I would think this would eventually lead to water damage however I have been to this hotel about 5 times and still see no evidence of water damage but still very odd.

Overall the location is the best aspect of the hotel and if you are traveling for business it beats having to deal with traffic.

If you want to pay for a hot breakfeast be prepared to wait about 20 min. You are better off just taking what is free as the options are decent as long as you remember this is a mid priced hotel not a five start resort.

Room Tip: There are no good views so just pick a room by the elevators. If you are Hyatt Gold Passport plat o...
See more room tips
  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Tampawolverine for West Palm Beach
Ask Tampawolverine about Hyatt Place West Palm Beach Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave Cuadra, Manager at Hyatt Place West Palm Beach Downtown, responded to this review
12 January 2012
tampawolverine,

Overall I think you enjoyed your stay and thank you for repeatedly giving us the opportunity to provide you accommodations when visiting the Palm Beach area.

Since your most recent visit we have added an expanded complimentary hot breakfast buffet with breakfast sandwiches, pancakes or waffles, hot and cold cereals, fruit and assorted pastries or breads still including many of the favorites from our previous breakfast service.

Thank you and I hope to hear from you after your next visit.

Sincerely,
David F. Cuadra
Assistant General Manager
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Additional Information about Hyatt Place West Palm Beach Downtown

  • Hyatt West Palm Beach
Address: 295 Lakeview Avenue, West Palm Beach, FL 33401
Price range (per night):* INR8,837 - 16,618

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