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Comfort Inn – reviews, photos

2.0 of 5
5642 Oakley Blvd, Wesley Chapel, FL 33544
Hotel amenities
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
Comfort Inn
3.0 of 5 stars 23 Reviews
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23 reviews from our community

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Traveller rating
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Date Rating
Boca Raton, Florida
1 review
“Ticks in my bed”
1 of 5 stars Reviewed 7 February 2011

Made resv. directly with hotel for myself, husband and show dog for a King size bed/smoking/pet friendly 4 days prior to arrival date. Upon arrival I was told no king size bed and I should appreciate the maintenance man was willing to push 2 beds together and we could sleep sideways. Quote from the manager: "In regards to room types,we guarantee a room but not the room type."

My husband went to sleep in one of the beds while I was still unpacking. I saw a bug on his pillow and just killed it without much thought. This is Florida, after all and it looked like a beetle. Shortly after, I went to the other bed, pulled back the pillows and there were DOZENS of these "beetles" from big to little! The maintenance man and clerk and I all confirmed the same thing-not beetles. They were ticks! Dozens and dozens on and in that second bed. (For those that don't know, ticks don't grow overnight and they don't populate overnight-they have been there for a while)
The night clerk gave us another room and we moved into that room after brushing out the dog and our belongings. It was now 2AM and the dog show begins at 7AM. The hotel did offer a king bed for the second night but that would have involved loading all our belongings into our vehicle for the day and unloading after our return that evening. No thanks-we will stay put. Frankly we would have moved on but the hotels in the area are booked and I couldn't find a room within an hours drive of the dog show.

The happy???? ending is the hotel credited us $20 "For your difficulties". 3 calls going up the chain of command of Choice Hotels Corporate gave us an additional $47.00 credit against the charges for the first night as I was told by the supervisor that the second night's credit must come directly from the hotel as the hotels are independently operated.

Somehow, the $47 refund against the "discounted" final bill of $141 just doesn't make me want to visit any Choice Hotel in the future. Independently operated is one thing. Operating within some expected Choice Hotel guidelines is another.

  • Stayed January 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 33428dogtraveler about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
holly reilly, Manager at Comfort Inn, responded to this review
12 February 2011
Management did all that we could for this guest. Guest was offered a room change when a King room became available the next day(guest declined room change). Guests rate was lowered for both nights as well as a credit given at check out(guest accepted offer from Choice guest service help line) This was a very isolated incident and measures have been taken to ensure it does not happen again. The property was inspected and nothing was found. We believe that the tick (one tick was found) was brought in by one of the numerous German Shepards(dog show that weekend) that were staying on property. This guest did also have a large dog in the room. We now have designated "Pet Friendly" rooms that are all treated after each pet checks out of the Hotel. We hope this review does not prevent anyone from staying.
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Tallahassee, FL
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Pick another hotel”
2 of 5 stars Reviewed 13 August 2010
1
person found this review helpful

Shower head was mist only with most of the water dripping straight down, the 'safety' outlet in the bathroom had soot marks, there was no coffee and not even a caraf and the floors had not been vacuumed. Since I was only staying two nights, I put the Do Not Disturb sign on the knob during the day so water and energy was not wasted washing nearly clean sheets and towels. There were no placecards so I could opt in or out. Someone, I assume housekeeping, entered the room anyway!! The bed was made and new towels hung; what a waste. And still, the carpets were not vacuumed.
Breakfast was skimpy: bread, waffles and coffee. No juice, milk, cereal or even water. I had to ask for hot water to make some tea and it was way too hot for tea.
Outside, the fence around the pool had been knocked down and replaced with chain link, though I couldn't tell how long ago it happeded.
Great shopping nearby! But also nearby were new hotels, too.

  • Stayed August 2010, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Travellers are raving about these Wesley Chapel hotels

Microtel Inn & Suites Zephyrhills
5 of 5 stars
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The Villages, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A great experience”
4 of 5 stars Reviewed 30 April 2010

This is the second year our travelling golf group has stayed at the Wesley Chapel Comfort Inn and each year is better than the previous. The people at check in, particularly, Kelly were extremely cooperative, patient, and efficient. Our rooms were well kept and clean. There was no noise in the hotel reported to me by any of our golfers, so everyone was able to get a good nights sleep. The location of the hotel next to The Outback restaurant is excellent and Kelly helped us out with The Outback. All the help was courteous. It is quite evident everyone is trying to make this an enjoyable place to stay. Our group certainly plans to revisit the hotel next April. We had a great time and wonderful treatment.

  • Stayed April 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kanegolf about Comfort Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
maryland
1 review
1 helpful vote 1 helpful vote
“STAY AWAY !!!!! FROM THIS PLACE”
1 of 5 stars Reviewed 1 April 2010
1
person found this review helpful

I do not know where to start !!!!!!!! Ice machines one the first floor are old and broken and should be at the local dump. You have to go all the way up stairs to get ice that machine is leaking water in to a catch container.
Had to go back to the front desk four times the key cards stopped working could not get into my room. What a pain that turned out to be.
The room had a bad smell. The rooms are very dirty and the rugs are beyond words I would not put my bare feet on them.
Went to the front desk to ask for direction and they of course being from India could barley speak English so they did not know where anything was let lone understand them.
DONOT STAY HERE !!!!!!!!!!!!!

Stayed March 2010, travelled as a couple
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Ask landscaper731 about Comfort Inn
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Tampa
1 review
“Terrific”
5 of 5 stars Reviewed 4 February 2010

The hotel is so clean and very well presentable and so comfortable. The front desk is very professional and helpful. I absolutely love the location with so many shops and restaurants. I have been to this location many times and will be going for the entire weekend at the end of February to celebrate an anniversary.

  • Stayed January 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cusimano65 about Comfort Inn
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Additional Information about Comfort Inn

  • Comfort Inn Wesley Chapel
  • Wesley Chapel Comfort Inn
Address: 5642 Oakley Blvd, Wesley Chapel, FL 33544
Price range (per night):* INR3,946 - 8,448

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