Upon check-in, service was pleasant and efficient. Manager said she had just checked our room to make sure it was ready. She couldn’t have “checked” our room because if she had, she would have realized it was not acceptable to rent. The carpet was filthy, stained and smelled badly. The chair was the same, unusable. The bathroom was relatively clean except for the accumulated dirt along the floor, against the wall. The carpet under the sink bar area was saturated from a leak. We had requested a non-smoking room but was given a room that was sprayed to cover up the smoke smell. The only good thing was the location of the hotel but that in no way made up for the lack of care and maintenance. When we complained, the manager appeared to be sympathetic and concerned, but offered only apologies. How could management put a guest in such a dirty and shabby room (which was confirmed by the maintenance manager with him saying that the room should not have been rented)? Very sad indeed. I would never stay here again or in any of their sister locations – The Veranda Inn or Days/Traveler Inn in Venice, FL.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC