my girlfriend and I had a free night from hard rock mailer - although we stayed and did not have to pay one penny the entire staff was extremely pleasant and accommodating especially the two men who ran the van service to the hard rock we could only ask for some hard rock luck!! our room had an alcove with a couch and all the amenities we could want please tank them again for us

The front lobby should have been our "first flag" as what to expect the rooms would be. You could not even sit on the chairs or sofa in the lobby due to an excessive amount of neon colored stuffed animals decorating the place. Things dangling from the walls... It looked like something had exploded in the lobby!! As for the rooms...They need to be updated!! Old carpeting, outdated bathrooms... UGH!!! I think this is a place where people take their one-night-stands. I never have been disappointed in Comfort Inns, until now!! I think upper management needs to take a visit!! They would be shocked. I will never lodge there again. Sorry to have to post this, but people need to know...

First day want well, but second morning was beset with very low water pressure and a broken elevator.

The water pressure started out OK, but faded dramatically near the end of my shower. Fortunately there was enough left to rinse off with. Getting enough water to shave was also a challenge.

There is only one elevator, and it was broken at the time of morning when everyone wanted to check out. I was on the top (4th) floor, so I got my exercise hauling my stuff down the stairs.

One lady apologised, but apologies won't rinse the soap off or carry your bags. The desk clerk refused to acknowledge my complaint, and just said "thanks".

I stay at Comfort Inns/Suites fairly often, but I hope to never return to this particular one.

Stayed at hotel for a local wedding. Usually not a Comfort Suites person, but was surprised that the rooms were suites, the hotel offered a hot breakfast, and the customer service was really awesome. The hotel is not in a resort like setting, but the manager runs a very clean, efficiently staffed property with a fountain in the back that connects to the pool. For a moment it does not feel you are in the middle of a city or near the interstate. I would recommend it - very quiet and very reasonably priced. All the rooms come with a mini-fridge, microwave, and mini-kitchen and is great for having relatives that you might be in town over for the evening as the rooms were ample and comfortable.