This is a newer Embassy Suites so it was very nice. The fist few days of our stay a large soccer tournament was happening & several teams were staying there (I actually made a point of complimenting one of the coaches for the very well behaved teens). Due to the bookings we were unable to get a non-smoking room (we knew this in advance)- staff were quick to get air cleaners set up in the room to help remove the smell as much as possible.

The room was very quiet and clean (other than cigarette smell from previous guest).

Breakfast was excellent- perfectly cooked. The omelets were the best we have ever had at an Embassy suites. Food was fresh throughout the morning as needed- staff checked often & kept a keen eye on things. Staff was friendly & efficient. Fresh fruit depending on availability!

Evening reception was very nice with a variety of munchies so it wasn't boring after the first few days. I had made a comment to a staff member about our children loving fresh popcorn & the next evening they made popcorn with their own mix of seasoning- yummy!! This embassy suites also has a restaurant- excellent food for reasonable prices. So you don't have to leave the hotel in search of a good meal.

Our only issue- very slow internet. Several guest were complaining. I think that is the only thing I would improve on- one business man was saying how am I supposed to work with this connection???

We had excellent customer service- front desk/ house keeping/ breakfast & manager's reception. We stayed for almost 2 weeks with no real issues. Dec 26 into January.

So frustrated that for each of our laptops we had to pay a 10.00 fee per night for wifi service! That is ridiculous! Also, once I paid the fee I realized that my iphone had been blocked as well and I was not able to access any of the apps unless I also paid another $10.00 fee! I was told that there is nothing we could do but to pay the fee for each machine! Total rip off! We will never ever stay here again! Buyer beware of this policy! We did not find out until after we checked in! We assumed it was free wifi!
We have stayed in many Embassy Suites and NEVER had this issue before! We stayed in one last week in Georgia that was $40.00 cheaper and free internet access!

Stayed for 10 nights (Dec. 15 - 25) and really enjoyed stay and service. A culture of "delighting the customer" was evident at check-in and during the stay; Rachel did an excellent job of welcoming/check-in. Breakfast was served promptly and professionally everyday with a smile; thank you Carmen, Michael and Lynne.
Ari (Aranka)Hartung, the Asst. General Manager, is one of the hardest working and dedicated leaders; she was all over the place assuring that the customers' needs are met; thank you Ari. Keep it up, folks; this is what hospitality is all about.

Staying for Christmas weekend while visiting family. We were able to check in 3 hours early. Nice spacious rooms, very quiet, GREAT breakfast. All the staff was very pleasant. Only complaint would be they charge $10 per day for wireless internet. Great value, will not hesitate to stay here again.