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Holiday Inn Tallahassee Capitol Center – reviews, photos

3.0 of 5
1355 Apalachee Parkway, Tallahassee, FL 32301
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Holiday Inn Tallahassee Capitol Center
Ranked #46 of 62 hotels in Tallahassee
3.0 of 5 stars 65 Reviews
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65 reviews from our community

    Trip type
Traveller rating
    10
    13
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    17
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Date Rating
2 reviews
1 helpful vote 1 helpful vote
“Horrible service”
2 of 5 stars Reviewed 29 January 2012

Stayed there for one night while they were repaving the majority of their parking lot so there wasn't nearly enough parking for 50% of the guests. Night manager told us to park "over there". Long story short, our car along with 37 other hotel guests was towed and management refused to reimburse us or talk to a manager. We had to resort to writing a hand written note on a scrap piece of paper which I'm sure the manager will never get.

  • Stayed January 2012
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Tortor904 about Holiday Inn Tallahassee Capitol Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HICapitolCenter, Guest Relations Manager at Holiday Inn Tallahassee Capitol Center, responded to this review
16 February 2012
We want to thank you for taking the time to provide us with valuable feedback from your visit to our hotel. We are working very hard to improve our property for our wonderful guests, and this includes making some much-needed updates to the parking lot. We understand your disappointment with the parking renovations during your visit, and apologize for all inconveniences you experienced during your stay. Unfortunately we have no control over the surrounding businesses and their parking/towing policies. The parking lot along with numerous other updates have been happening around the hotel so we hope you will give us another chance should you visit Tallahassee again. Thank you again for your helpful comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Savannah
Reviewer
3 reviews 3 reviews
“Pictures on web site looks great, but toilets had dark stains in bowls, and floors 1-3 had no microwaves or refrigs. I”
2 of 5 stars Reviewed 19 December 2011

The hotel staff was super nice, but the rooms on floors 1-3 are less desirable. The toilets have dark stains, and hallway carpets need to be cleaned often. Breakfast was good.

Room Tip: Make sure you have their hotel card to upgrade. The towels are very used. The attempted upgrades are...
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  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask DeltaDiva305 about Holiday Inn Tallahassee Capitol Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HICapitolCenter, Guest Relations Manager at Holiday Inn Tallahassee Capitol Center, responded to this review
16 February 2012
We want to thank you for taking the time to tell us about your stay at our hotel. Guest Service is very important to us, and being recognized for having “super staff” is such a wonderful complement! It is through valuable guest feedback like yours that we are able to identify our problems, and work hard to correct them. We are making some pretty exciting updates around the property this year so we hope you will visit us again should you travel to Tallahassee again. Thank you again for your comments!
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“Decent, affordable and overall enjoyable.”
5 of 5 stars Reviewed 16 December 2011 via mobile

I stayed for a few days in early December while visiting family. The rooms weren't perfect but they were decent and comfortable. The afternoon staff was very helpful and friendly. Breakfast was great and Applebees was conveniently located right in the hotel! I would stay here again.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Steven2021 about Holiday Inn Tallahassee Capitol Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Poor customer service”
1 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

My daughter stayed here and left some school work behind. The desk clerk said they found it in the room and would send it to us. I gave him name and credit card number. Not only have we NOT recieved it but no one at the the hotel will or can tell us where it is. either the first clerk lied about finding it or the next eprson to handle it lost it or threw it away and won't tell us. It will take weeks for my daughter to redo all the work. I can handle a room that isn't 4 star but I refuse to stay where the service is good or honest.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Djinkster about Holiday Inn Tallahassee Capitol Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville Beach, Florida
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“In need of some work”
3 of 5 stars Reviewed 6 December 2011

We stayed here over Thanksgiving visiting a family member. The first room we found that when the toilet was flushed, raw sewage came out around the bottom. There was also obvious evidence of a roof leak (4th floor). The staff switched our room without a problem and we found the second one much better. The room furnishings were old and in need of renovation. The breakfast was excellent and kept fully stocked and clean. This was a points stay but found that the motel had mysteriously billed my credit card for 26 bucks a night. I called them and they reversed the charges without incident.

Room Tip: Choose a lower floor if possible.
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Eric34328 about Holiday Inn Tallahassee Capitol Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Tallahassee Capitol Center

  • Holiday Inn Tallahassee
  • Tallahassee Holiday Inn
Address: 1355 Apalachee Parkway, Tallahassee, FL 32301
Price range (per night):* INR4,514 - 14,546

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