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Hampton Inn & Suites Stuart-North – reviews, photos

2.5 of 5
1150 NW Federal Highway, Stuart, FL 34994
Hotel amenities
Hampton Inn & Suites Stuart-North
Hampton Inn & Suites Stuart-North
Hampton Inn & Suites Stuart-North
Hampton Inn & Suites Stuart-North
Hampton Inn & Suites Stuart-North
Hampton Inn & Suites Stuart-North
Ranked #2 of 11 hotels in Stuart
4.5 of 5 stars 47 Reviews
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47 reviews from our community

    Trip type
Traveller rating
    35
    10
    0
    0
    2
Date Rating
1 review
2 helpful votes 2 helpful votes
“Great location but lousy management”
1 of 5 stars Reviewed 3 December 2011 via mobile
2
people found this review helpful

We have stayed in this Hampton many times and the management gets progressively worse each time . We had a coupon for our last stay that was good until January 1, 2012 but the management refused to honor it (even after we were assured they would honor the coupon upon checking in). On a previous stay we were awakened at 4:00 am due to staff working in the kitchen (we were told the staff was new and didn't know the noise would disturb us). We were moved to a new room for the next night but this room had a leak In the bathroom ceiling and the had to move us to a third room (good management would have known of these problems before we were moved all over the hotel). The maintenance man said the room had a leaking ceiling for over a week. We are Hilton Honors Gold members who will look elsewhere when in Stuart and will be writing Hampton concerning our room rate dispute.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Cowboy0724 about Hampton Inn & Suites Stuart-North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hampton_Inn_Stuart17, General Manager at Hampton Inn & Suites Stuart-North, responded to this review
8 December 2011
You are a valued guest with us and all of Hilton and I apologize for the unsatisfactory stay you had. I do truly appreciate you taking the time to write a review on us as we value all feedback.

Based on your comments there seems to have been a miscommunication on our end, as we do our best to accept all valid coupons/special offers – based on availability.

Clearly in both of these cases we failed from a customer service standpoint and would love the opportunity to make this right with you. Please contact me directly: 772.692.6922 or jcameron@chartwellhospitality.com
Sincerely,
Jonathan Cameron
General Manager
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St. Petersburg, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Convenient location and helpful staff.”
5 of 5 stars Reviewed 10 November 2011

Our high school team stayed in two rooms before a regatta at the US Sailing Center in Jensen Beach. Arriving late, we found many nearby family restaurants to eat dinner, and very clean, quiet, spacious rooms. Breakfast was fine, typical for a hot hotel buffet. Staff was noticeably helpful throughout our stay.

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask c9pilot about Hampton Inn & Suites Stuart-North
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Hampton_Inn_Stuart17, General Manager at Hampton Inn & Suites Stuart-North, responded to this review
17 November 2011
Thank you for taking the time to write a review on your recent stay! We were very happy to have you and your team! Hopefully we will get to see you again!

We have a great team here and I am very happy to see you recognize that as well!

-Jonathan Cameron, General Manager
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Park Ridge, Illinois
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
“Birdwatching and visiting friends”
5 of 5 stars Reviewed 2 November 2011

I'd researched "birding hotspots" of the area and desk clerk Karen, a birdwatcher, too, gave me great directions and a few extra suggestions and ideas. Personalized help, and we like Hamptons anyway!

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Dutchman2011 about Hampton Inn & Suites Stuart-North
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Hampton_Inn_Stuart17, General Manager at Hampton Inn & Suites Stuart-North, responded to this review
17 November 2011
Thank you so much for staying with us and writing a review on your recent stay! I know Karen enjoyed speaking with you and I am happy to see how helpful she was!

We hope to see you again soon! Thank you for staying with us when in Stuart, Fl!

-Jonathan Cameron, General Manager
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Pelham, Tennessee
Senior Contributor
28 reviews 28 reviews
Reviews in 23 cities Reviews in 23 cities
8 helpful votes 8 helpful votes
“All in all, a pleasant stay.”
4 of 5 stars Reviewed 19 October 2011

We usually enjoy staying at Hamptons. This one was no exception. The rooms were spacious and clean. Nice flat screen TV and comfy bed. The only difficulty we ran into was the front desk receptionist at checkout. My husband was working in Stuart and requested we get a late checkout. Normally this isn't a problem because we are part of their loyalty program. She would only give us another hour even though it was obvious they were not busy. When my husband returned to pick me up I had to go back up to the room to get something we forgot. She wouldn't give me a room key without seeing my ID even though she had talked to my husband earlier that morning and she had just watched us go out of the hotel suitcase in hand. I'm sure she is just doing her job but it was a little bit of an overkill. We would still stay here again despite her. The receptionist that checked us in the night before was very nice.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask TNTravelinCouple about Hampton Inn & Suites Stuart-North
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Hampton_Inn_Stuart17, General Manager at Hampton Inn & Suites Stuart-North, responded to this review
17 November 2011
We appreciate your time in writing a review on your recent stay with us! I am happy to see you found the rooms to be "spacious and clean". We strive to make every stay enjoyable and when available we are happy to extend an early check-in/out for our valued Hilton Honor members. I do apologize that we were not able to during your last visit. I also understand your frustration with needing an ID for a key; but our corporate policy is if we are not 100% sure that the key we are issuing is for this guest and his/her room, then we must ask for an ID again. This is for the safety and security of all guests.
We would absolutely love to see you again in the future and truly appreciate you staying with us!

-Jonathan Cameron, General Manager
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Senior Contributor
24 reviews 24 reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
“Very Clean, Friendly Staff”
5 of 5 stars Reviewed 9 October 2011

We stayed for a business meeting. We were in the double queen suite. The room was large and quite comfortable. The pictures accurately depict the room.

Every was VERY clean and fresh.

The bathroom is small and typical for Hampton Inn but there were more than enough towels and wash cloths and again everything was CLEAN.

We found the staff very friendly and helpful.

The location was great for us. Yes we did make a "u turn" at an intersection that had a traffic light but it was absolutely no big deal. I can hardly believe anyone complained about that.

If you want a quiet, clean hotel with good sized rooms and comfortable beds-this is it.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YRHips about Hampton Inn & Suites Stuart-North
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Hampton_Inn_Stuart17, General Manager at Hampton Inn & Suites Stuart-North, responded to this review
10 October 2011
Thank you so much for taking the time to write a review on your recent stay with us! I will definitely share this with the housekeeping team and manager as they strive to provide a clean and comfortable atmosphere for all of our guests and I am very happy to hear how impressed you were!
We look forward to seeing you again!

-Jonathan Cameron, General Manager
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Additional Information about Hampton Inn & Suites Stuart-North

  • Hampton Inn Stuart
Address: 1150 NW Federal Highway, Stuart, FL 34994
Price range (per night):* INR5,183 - 7,356

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