“GROSS!! Right across from Weeki Wachee + free wifi seemed like redeeming qualities for this NONQuality Inn, but not so much.”
If you tell your customers you have wifi, your network really ought to be stable, especially if you're charging $80 for a gross, hardly-an-excuse-for-a-remodeled room with seedy, dirty carpet. I had another chain hotel room picked out that was very nice, clean, well cared for, but 20 miles away from the mermaid show I was taking my kids to.
This hotel, although $10 more, had decent Internet reviews, and I was told it had been remodeled, plus, most importantly for me, I could get some online work done on my laptop. Except their network was clearly as shoddy as the room and grounds.
The front desk connected me to the IT and the tech tried to help me. Somehow, I ended up getting connected to their network while he was still trying to figure out the problem from his end. We ended the call thinking that somehow, miraculously, the connection was established and all was well. But no.
The connection failed a few minutes into my session. Now there is no redeeming factor whatsoever to this dump, aside from being across from our destination.
I can't wait to get out if this place tomorrow. Thanks to my trusty iPhone, I am able to make these comments as, I swear, I feel itchy sitting here in my bed praying that I have not exposed my children and myself to bedbugs.
If it wasn't for the fact that my young kids are in their jammies ready for bed, although also complaining of feeling itchy, I'd run for the hills right now.
This place is GROSS!!! What a HUGE WASTE OF MONEY and a mistake I pray you won't make.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 February 2012
Thank you for your recent review. Although our location was convenient for your trip we apologize that your experience did not meet your expectations. Our rates are very comparable to hotels in our area. We do offer Wi-Fi at no cost at the property. In calling the IT Company to trouble shoot the problem, we found that two of the access points were not working properly. A service tech was called on the first business day and the access points were replaced. Unfortunately, it wasn’t until after you checked out that we could get the issue resolved with the Wi-Fi.
Our guests rave about our grounds and the courtyard pool which are maintained on a daily basis. We have an aggressive and reputable pest service that is very aggressive in servicing the property. I can assure you we DO NOT have bedbugs. Our linens are always cleaned during a guest’s stay and again when a guest checks out.
As a Mother I understand how protective we are of our children and how inconvenient it is to move tired little ones. If you would have contacted the front desk, we could have rectified any concerns by relocating you to another room. If you gave us the opportunity to solve the problem while staying this nasty review would have been unnecessary and we would have accommodated you immediately.
Once again, please accept our sincere apologies.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC