Holiday Inn Express Suites Ocala - Silver Springs - Reviews, Photos - Excellent value!

LincolnshirePoppet

Lincolnshire

2 reviews

Reviews in 2 cities

“Excellent value!”

Reviewed 12 February 2012

Really enjoyed our visit to this hotel. The rooms are super comfortable with a nice desk and room to spread out, nice big, clean bathrooms, and free high speed internet. The front desk staff were very friendly and helpful....and we got warm, yummy chocolate chip cookies when we checked in! Great free breakfasts too with everything you could imagine...bagels, muffins, pancakes (made by a really cool machine!), eggs, sausage, fruit, etc. This was our second stay at this hotel and we will definitely be back when visiting the area.

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13 February 2012

Thank you for your glowing review of our Holiday Inn Express and Suites Ocala-SIlver Springs! We are excited to provide our guests with all the little extras from the Belgian waffles that you mentioned to our complimentary premium movie channels in HD. Because you mentioned the cookies, I am guessing that you are a Priority Club member. We love our PC members and want to reward you for staying with Holiday Inn. We do this by providing cookies and bottled water at check-in as well as upgrades and points towards free stays. Thank you for being a PC member and for visiting us in beautiful Silver Springs!

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Richard B

Kissimmee, Florida

1 review

“Great trip with short room notice !”

Reviewed 7 February 2012

Called to book a room quick and staff was very helpful to our fast needs. Frontdesk staff was helpful with area food locations , discounts and everytime I went by desk they asked if we needed anything else. Room was in excllent shape , slept well !! Overall the resort is in beautiful shape ..Food was very good and we plan to be back in May for weekend get away. Thank you all for a great stay...RB

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9 February 2012

Richard, thank you for your glowing review of our Holiday Inn Express and Suites Ocala-Silver Springs! Sometimes travel is unexpected and our staff wants to make planning a trip as painless as possible. As you noticed during your stay, staff are ready to jump to attention anytime a guest has a request, question or just wants to chat. Whether it is asking Samantha to recommend a restaurant, asking Hollie to extend your stay, or asking Jean for extra towels, we are happy to serve! We truly look forward to your return in May. Thank you again for your wonderful review!

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BristolNewYork

new york

Reviewer

4 reviews

Reviews in 4 cities

2 helpful votes

“Friendly Clean and Comfortable”

Reviewed 5 February 2012

We spent an overnight at this hotel. It was extremely clean and comfortable. Our room wasn't ready so they upgraded our stay to a suite. The room was very clean and spacious. The bed was firm but comfortable. Bathroom was very clean also. I'd highly recommend this hotel.

Room Tip: We booked ahead and got the AARP rate so the room was very affordable.

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6 February 2012

Thank you for your wonderful review of our Holiday Inn Express and Suites Ocala-Silver Springs! We are so glad that we could upgrade you to one of our suites. We always want our guests to feel as though they are getting every little perk, from an AARP discount, to a Serta Perfect Sleeper Mattress. Value, quality, and service are our goals and we are excited to have provide these to you! Thank you!

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Joann S

Saint Augustine, Florida

1 review

“Feels like our second home”

Reviewed 30 January 2012

We have been to this Holiday Inn many times over the past year. We have season passes to Silver Springs and we frequently stay there. We always see the same smiling, welcoming faces each time we go. Hollie and Carla are professional and very pleasant. They are always interested in making our stay great and they welcome us like family everytime we check in. The cleaning girls bend over backward to work with our time schedule. The lady who makes breakfast is always nice and the breakfasts are hot and plentiful. We love how clean this hotel is and there are many nice features such as the heated pool and the small charge for allowing us to bring our little beagle with us when we come!! We will return to our little home away from home again and again because of the outstanding service from this hotel Thanks you, The Rardons

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31 January 2012

Thank you Mrs. Rardon! All the staff at our Holiday Inn Express and Suites Ocala-Silver Springs looks forward to seeing your family (and cute little beagle) again. A season pass at Silver Springs is a great way for the family to enjoy Florida's natural beauty while still entertaining the kids. We hope that you visit many more times throughout the year!

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767rwhite767

Orlando, Florida

1 review

“Outstanding Customer Service”

Reviewed 29 January 2012

I stayed in this Holiday Inn Express a couple of weeks ago on business. Samatha was working the front desk, and she went out of her way to make our stay a great experience. I stay in hotels all the time and when someone goes out of their way to help you, you don't forget. Samatha was quick to recognise the fact that my co-worker was Priority Club members. She gave us "Welcome Back" gift bags with water, coupons, and cookies. (I love those cookies) She also gave us directions to local businesses. I was so impressed that we booked a second trip with 3 rooms. I recommend if you are in this area to stay at this particular Holiday Inn Express. I know I'm coming back. Thanks for the outstanding service.

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31 January 2012

Thank you from Samantha and the rest of the staff at the Holiday Inn Express and Suites Ocala-Silver Springs! We are so glad that you had a great stay with us and that you plan on coming back soon. You mentioned that you travel often and that Sam greeted your co-workers as Priority Club members. I hope that you are a member or choose to become one. Priority Club is free and has lots of little benefits like the cookies and water that you receive when you check in as well as free stays and upgrades. Thank you again and see you soon!

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Holiday Inn Express Suites Ocala - Silver Springs reviews

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