Recently, I contacted Martha at Sanibel Cottages to inquire about any vacancies for the last week of March. I received a return call the following Monday and was advised there were no vacancies and a waiting list was being compiled. As I was talking and telling Martha of my interest, she rudely hung up. I was speechless, I mean, I understand you're full, however, a little politeness would go a long way. I immediately called back and was put on hold, apparently, another person called during my conversation, perhaps more important. When Martha came back to the phone, there were no apologies, nothing, just a reply that it's basically hopeless so no need to bother with the wait list. If this is an indication of the 'service' level before your trip, buyer beware as I would never consider booking one of the owner condo timeshares. Perhaps some of the condo owners take notice as she is representing you and trust me, there are many beautiful places to stay on Sanibel (Casa Ybel, Jensen's, etc). And, they really need to update their website, what a disaster, the forum is of no use whatsoever and provides no value to visitors. So . . . no, I definitely would not recommend Sanibel Cottages, it's a nice place but with this level of service and uncaring attitude, why bother when there are no many other wonderful venues!
- Sanibel Cottages
- Sanibel Island Hotel
- Sanibel Cottages Island
